Unable to Create Returns Delivery

[Former Member]

Hi,

We are carrying out Sales Order Returns process. We have created a returns order with reference to billing document. But when we go on to create the returns delivery the system is giving error:

"Only 0 PC of material 205019 0000003819 available".

We have batches implemented for the material. Why is the system giving this error since this will be an inbound delivery and it should not carry out availability check. Please help.

Regards,

Abhishek

[Former Member · Accepted solution]

Hi AG,

Refer this thread below

https://forums.sdn.sap.com/click.jspa?searchID=20199089&messageID=5745458

It could solve your issue,

Thanks,

Swamy H P

[former_member204513]

Dear Abhishek,

Please check in these areas,

Go to VA02 input sales order check the itemcategory and scheduleline category (scheduleline tab)in the return order.

Now go to VOV7 transaction check the settings for that item category make sure that Return check box checked for that itemcategory.

Go to VOV5 transaction select your return order sceduleline category then go in to the details here you remove the check mark for Availability check.

Now you try to create delivery.

I hope this will help you,

Regards,

Murali.

[Former Member]

Checked the settings. VOV5 is for Schd Line Cat. Determination and there is no option for Availability Check.

[Former Member]

In the Schedule line category(DN) ensure that "Movement type "is "651" for return process.

"Availability check" and "Requirement transfer" is deactivated/blank as it is not logical.

"Delivery relevance" must be activated.

[Former Member]

Hi Pradyumna, all the settings are maintained as you mentioned. Still not working....

I am getting this error at the time of delivery and not at the time of creating sales order.

[Former Member]

What is the quantity of the material in your Return order ?

[Former Member]

Hi,

If I understood correctly, your material number is 205019 and batch number is-0000003819.

The problem might be due to batch, please do the following:

u2022 In tcode V/C5, uncheck the field u201Ccheck batchu201D

u2022 In Tcode V/CA uncheck u201Cauto batch determinationu201D.

u2022 And in return delivery, input batches manually.

I hope this solves your issue.

Regards,

Abhee

[Former Member]

Its 5000 pieces and there are batches defined for this material. The original sales order was created for 11000 pieces and 5000 have to be returned. We created a Returns Sales Order with 5000 qty w.r.t. the billing doc.

[Lakshmipathi]

Ensure that Availability Check is not set for Delivery Item Category which you can check in TCode OVZK

thanks

G. Lakshmipathi

[Former Member]

We changed the Movement Type to 655 in the Schedule Line Category and that worked

[Lakshmipathi]

For return order, you should be having a separate schedule line category. So go to VOV6, select that schedule line category and see whether you have ticked the box "Availability".

thanks

G. Lakshmipathi

[Former Member]

Thanks for reply, Lakshmipathi. We have the Schedule Line cat. DN and the Availability is unchecked.