Service msg not deleted

[Former Member]

Hi All,

I am trying to delete Service desk msg with crm_order_delete fn. but its not happen.

Process i followed , executed program "crm_order_delete"

Server Group: parallel_generators

Number of Parallel Processes: 10

parallel checked

Business Transaction Number: XXXXX

Business Transaction Type: SLFN

DO NOT SEND BDOC: checked.

Result appears :

Number of marked documents: 1

Number of documents deleted: 0

Number of documents not deleted: 0

please suggest.

Regards

Gyan

[Former Member]

thanks

[Former Member]

hi

check you have run in test mode

[Former Member]

Hi AP,

i am not running in test mode.

regards

Gyan