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SRM Kermel Upgrade Issue

Former Member
0 Kudos

Hi

We are testing our upgrade SRM 4.0 SP13.

We recently upgraded kernel from 221 to 270.

This upgrade resulted in an issue where the popup when a shopping cart is error free is never shown.

We did apply 2 notes that SAP recommmends.

Note 1236729 - SRM error message after kernel upgrade

Note 1255041 - SRM error message after kernel upgrade (2)

But that did not resolve the issue.

Any suggestions/ideas?

Thanks,

Nikhil

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Dear Nikhil,

after implementation of the notes, you have to republish all of the Templates with the Report

w3_publish_services.

Afterwards the Template Cache has to be invalidated with the transaction sitspmon -> Tab "Template and Mime Cache" -> Button "Systemwide".

Furthermore empty all caches (Browser, and if you use Proxy Server, you have to empty this cache too).

Regards

Laszlo

Former Member
0 Kudos

Hi Laszlo,

I did try the steps you mentioned and issue still exists (Popup for successful Shopping Cart is not displayed).

Thanks,

Nikhil

Answers (0)