Shopping Cart: Issue when approver changed

[Former Member]

Hi,

There is an issue with the workflow without approval and the steps which we followed are as follows.

(1) Approver1 is added to the cart and put on 'held'.

(2) Approver1 is then changed and new approver is added (Approver2) .Again the shopping cart put on 'held'.

(3) Approver2 is not visible in the shopping cart.

__ISSUES:__ 1) We need Approver2 to be displayed. 2) If the shopping cart is set to 'ordered' after adding the approver2, it directly shows the status of shopping cart as 'Approved' which should not be the case. Its status should be "AWAITING APPROVAL" and should be with Approver2.

Request you all to kindly help.

Many Thanks,

Sireesha.

[jason_boggans]

Dear Poster

Your thread has had no response since it's creation over

2 weeks ago, therefore, I recommend that you either:

- Rephrase the question.

- Provide additional Information to prompt a response.

- Close the thread if the answer is already known.

Thank you for your compliance in this regard.

Jason Boggans

SAP SRM SDN Moderator