*Error occured while working with configuration (scanning)*

[Former Member]

Hello Experts,

I am unable to open any of the java tools (config tool, Visual admin tool, NWA) and even web channel.

when i try to connect to DB through Config tool, I get the error as

Error occured while working with configuration (scanning)

Msg: Error occured: Secure store lib Dir does not exists
,hostname>\sapmnt\<SID>\SYS\Global\security\lib\tools.

After restarting the server it works but the next day the same problem appears.

Our environment

Application :CRM 2007

Os:win 2003

Db:Mssql 2005

Could anyone help me analyse the root cause and fix the issue.

Thanks & Regards,

Ajay Kumar.

[JPReyes · Accepted solution]

Check this thread,

Regards

Juan

[Former Member]

Hello juah,

Thanks for the reply..

uninstalling antivirus server it is working fine, I think antivirus is stopping that server service.

But with antivirus same problem appears every day. should i edit bootstrap.properties and change the location of the libraries from
xx\sapmnt\J2E\SYS\global\security\lib\tools to C:\usr\sap\J2E\SYS\global\security\lib.

Regards

Ajay

[JPReyes]

I think is worthy to give it a shot.

Regards

Juan