ChaRM configuration

[Former Member]

Hi Experts,

Can anybody help to perform below steps in ChaRM configuration:

1. Add one more approver in ChaRM (default ChaRM supports one approver)

2. Configure workflow between newly added and default Change approver.

Thanks,

Regards,

Swapnil Lakhe

[Former Member]

hi,

I guess you are talking about SDCR and that you want one or more approver authrozed to approve

1. Add one more approver in ChaRM

follow the following path in spro

solution manager

configuration

scenario specific settings

change management

changerequest management

extended configuration

change transaction

transaction types

Partner schema

Define partner determination procedure ==> SDCR0001 (or your customized one)

Partner functions in procedure => select the partner function you want to change SDCR0002 (or your customized one)

change the max value you want

2. Configure workflow between newly added and default Change approver

There is some coding needed here. This depends of what you want to do

if you are more specific in your requirement I can help you and send some coding for you

best regards Xavier

[Former Member]

1. Add one more approver in ChaRM (default ChaRM supports one approver)

This can be done by one Action correleated with the status in the Action Profile which you are using.

2. Configure workflow between newly added and default Change approver

As suggested, its better to have workflow consultant to do this part.

Regards

Naveen

[Former Member]

Your best bet is to ask a CRM person if your Solution Manager person doesn't know how. Way too much configuration involved to outline it in a forum.

regards,

Jason