CPU utilize 30 %

[Former Member]

Hi,

we are using ECC6.0 with orcale on win 2003 and every thging is ok.

but very recently i find out that there is virus on our N/W .

due to which when ever i am checking

OS06 finding out that CPU is utilize by user 30% while no body is login ...

i had scan the server with antivirus but ...not getting the solution.

what can i do...

Regards

Dik

Edited by: dik on Feb 21, 2009 8:17 AM

[Former Member · Accepted solution]

Dear Dik,

go at os level and check out which process is taking more time and also consult with your IT staff that ..

is there any virus on N/w.....

as you said you are using win 2003 then you have to be worry...

Cheers

Anuj

[Former Member · Accepted solution]

yes anuj i check at os level and find out that svchost.exe process taking 30 - 40 % time

so how can i reslove it.

Regards,

Dik

[Former Member · Accepted solution]

Hello Dik,

what makes u say svchost.exe is a virus,just open any pc and u will see this process

"The file svchost.exe is the Generic Host Process for Win32 Services used for administering 16-bit-based dynamically linked library files (DLL files) including other supplementary support applications.

As operating systems became more complex Microsoft decided to run more software functionality from a dynamic link library (DLL) interface. However DLLs are unable to launch themselves and require at least one executable program, i.e. svchost.exe, is needed to bridge between the library process and the operating system"

please go through the link from microsoft

http://support.microsoft.com/kb/314056

but this consuming high CPU is an issue,I would suggest u to talk to ur OS vendor and get it resolved

there must be some bugs with it

Rohit

[Former Member · Accepted solution]

Dear Anuj,

now network ppls upgrade Anti virus and they install virus removal utility of TREND micro and now cpu is showing.....98 and 99% free

thanks

Edited by: dik on Feb 23, 2009 9:24 AM

[Former Member · Accepted solution]

Dear anuj

now i am facing the problem that,

transportation is not happening...

while it is happening

but after server restart it is not happening.

please guide

[Former Member · Accepted solution]

good check it out what those ppls did .......

they did change anything in your landscape...

any OS file they change...

if yes then tell me..

if no then do one thing reset your TMSADM user and then try...

or else tell me if you facing the problem....

[Former Member · Accepted solution]

ok nthen after checking i will update you...

thanks for immediate reply..

regards

dik

[Former Member · Accepted solution]

I reset the TMSADM user but now also the same error..

what else can i do...

[former_member204746 · Accepted solution]

are you using Windows update or WSUS? they both use SVCHOST to install patches.

right now, SQL server 2005 Support Release 3 is available and this package is quite big. there is also another package (which I did not remember) that is also big and take take a lot of time to install.

[Former Member · Accepted solution]

No need to worry ...check out buffer level at os level and also check the TRNS dir ....

if you find there any error then tell me...

one more thing check it out that your TRANS dir is shared prpperly or not...

because you said that you are not able to release the request...

very first check it...

Cheers

Anuj

[Former Member · Accepted solution]

Yes problem in that USR dir....

that is not shared ..while it was before that....

i mean before that security patch....

now sharing option also not comming please tell me ...

how can i do that ...i mean how can i share..this...

regards

Dik

[Former Member · Accepted solution]

Do one thing take the help of your IT ppls and ask...those ppls which service is responsible for sharing...ok ...restart that service and then try...

also go to my computer ---

right click manage-and then check shared folder...

and may be there is a service ....SERVER restart it....and then try to share USR....ok

hope it will work...

cheers...and no need to worry

Anuj

[Former Member · Accepted solution]

yes we restart that service but not able to get the sharing option...

also try after restart the server

help

[Former Member · Accepted solution]

Do one thing start the service ...SERVER again and then in control pannel and go to folder option and restore folder veiw,....

hope it will help you also..check with it ppl

[Former Member · Accepted solution]

Hi,

To share the folder please follow steps as listed below:

1. Open your windows explorer.

2. Select the /usr/sap directory.

3. Right click and select either properties or sharing/Security.

4. click on sharing tab

5. Select 'Share this folder on network' and give a share name as saploc

6. Finally, click on ok/apply

7. Done

Hope this helps.

Manoj

[Former Member · Accepted solution]

Thank you very much Dear Anuj ....

i get the sharing option as wll as transportation also ......

thanks a lot..

Edited by: dik on Feb 24, 2009 10:51 AM

[Former Member · Accepted solution]

Your welcome Dik

[Former Member · Accepted solution]

hi dik,

as your problem ic comming that was due to

Service has been stop due to update of security patch

which supports to all networking activity.....

Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.