Error in SAP installation ECC 6.0 "HKEY_LOCAL_MACHINE does not exist"

[Former Member]

Here is log can any body suggest

INFO 2009-02-21 10:17:02

Connection request to guiengine backend by host 192.168.16.249 .

INFO 2009-02-21 10:17:07

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/inifile.2.xml'.

INFO 2009-02-21 10:17:07

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/inifile.3.xml'.

INFO 2009-02-21 10:17:07

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/keydb.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/keydb.2.xml'.

INFO 2009-02-21 10:17:07

Execute step changeUserInstall of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|0|0|Preinstall|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:23

Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\change.log.

INFO 2009-02-21 10:17:23

Output of change user /install is written to the logfile change.log.

WARNING 2009-02-21 10:17:23

Execution of the command "change user /install" finished with return code 1. Output:

Install mode does not apply to a Terminal server configured for remote administration.

INFO 2009-02-21 10:17:23

Execute step chgautInstdirPublicAllOS4 of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|0|0|Preinstall|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:42

Execute step done of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:42

Execute step checkParams of component |NW_Onehost|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:42

Execute step fillContextForSoftwareFeatures of component |NW_Onehost|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:43

Execute step loadUsageTypes of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Init|ind|ind|ind|ind|2|0.

INFO 2009-02-21 10:17:44

Execute step fillContextUsageTypes of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0.

INFO 2009-02-21 10:17:44

Execute step setAllPossible of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:45

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/usages_data.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/usages_data.1.xml'.

INFO 2009-02-21 10:17:45

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/usages_data.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/usages_data.2.xml'.

INFO 2009-02-21 10:17:45

Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/jexclude.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/jexclude.1.xml'.

INFO 2009-02-21 10:17:45

Execute step determineScenarioParameters of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:45

Execute step prepareUsagesTableForUserInputXml of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:46

Execute step determinePossibleUsageTypesXml of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:47

Execute step prepareUsagesTableForUserInputDB of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:47

Execute step setDefaultsGuiValues of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:47

Execute step setDefaultsStackDetermined of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:47

Execute step chooseMandatory of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:48

Execute step makeABAPPartsImpossible of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:48

Execute step setDependencyRestrictions of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Prepare|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:17:49

Execute step prepareScenario of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Select|ind|ind|ind|ind|1|0.

INFO 2009-02-21 10:17:49

Execute step fillUsagesTable of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Select|ind|ind|ind|ind|1|0.

INFO 2009-02-21 10:17:50

Execute step selectUsages of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Select|ind|ind|ind|ind|1|0.

INFO 2009-02-21 10:18:00

Execute step selectUsagesNetWeaver of component |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features|ind|ind|ind|ind|3|0|SAP_Software_Features_Select|ind|ind|ind|ind|1|0.

INFO 2009-02-21 10:18:03

Execution of the command "C:\j2sdk1.4.2_08\bin\java.exe -classpath C:/DOCUME_1/ADMINI1/LOCALS~1/Temp/sapinst_exe.1988.1235191614/JAR/ins-j2ee.jar com.sap.ins.j2ee.GetSystemProperty" finished with return code 0. Output:

#

#Sat Feb 21 10:18:03 GMT+05:30 2009

java.runtime.name=Java(TM) 2 Runtime Environment, Standard Edition

sun.boot.library.path=C\:
j2sdk1.4.2_08
jre
bin

java.vm.version=1.4.2_08-b03

java.vm.vendor=Sun Microsystems Inc.

java.vendor.url=http\://java.sun.com/

path.separator=;

java.vm.name=Java HotSpot(TM) Client VM

file.encoding.pkg=sun.io

user.country=US

sun.os.patch.level=Service Pack 1

java.vm.specification.name=Java Virtual Machine Specification

user.dir=C\:
PROGRA_1
SAPINS1
ERP
SYSTEM
ORA
CENTRAL
AS

java.runtime.version=1.4.2_08-b03

java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment

java.endorsed.dirs=C\:
j2sdk1.4.2_08
jre
lib
endorsed

os.arch=x86

java.io.tmpdir=C\:
DOCUME_1
ADMINI1
LOCALS~1
Temp

line.separator=\r\n

java.vm.specification.vendor=Sun Microsystems Inc.

user.variant=

os.name=Windows 2003

sun.java2d.fontpath=

java.library.path=C\:
j2sdk1.4.2_08
bin;.;C\:
WINDOWS
system32;C\:
WINDOWS;D\:
oracle
product
10.2.0
db_1
bin;C\:
WINDOWS
system32;C\:
WINDOWS;C\:
WINDOWS
System32
Wbem;%JAVA_HOME%/bin

java.specification.name=Java Platform API Specification

java.class.version=48.0

java.util.prefs.PreferencesFactory=java.util.prefs.WindowsPreferencesFactory

os.version=5.2

user.home=C\:
Documents and Settings
Administrator

user.timezone=GMT+05\:30

java.awt.printerjob=sun.awt.windows.WPrinterJob

file.encoding=Cp1252

java.specification.version=1.4

java.class.path=C\:/DOCUME_1/ADMINI1/LOCALS~1/Temp/sapinst_exe.1988.1235191614/JAR/ins-j2ee.jar

user.name=Administrator

java.vm.specification.version=1.0

java.home=C\:
j2sdk1.4.2_08
jre

sun.arch.data.model=32

user.language=en

java.specification.vendor=Sun Microsystems Inc.

awt.toolkit=sun.awt.windows.WToolkit

java.vm.info=mixed mode

java.version=1.4.2_08

java.ext.dirs=C\:
j2sdk1.4.2_08
jre
lib
ext

sun.boot.class.path=C\:
j2sdk1.4.2_08
jre
lib
rt.jar;C\:
j2sdk1.4.2_08
jre
lib
i18n.jar;C\:
j2sdk1.4.2_08
jre
lib
sunrsasign.jar;C\:
j2sdk1.4.2_08
jre
lib
jsse.jar;C\:
j2sdk1.4.2_08
jre
lib
jce.jar;C\:
j2sdk1.4.2_08
jre
lib
charsets.jar;C\:
j2sdk1.4.2_08
jre
classes

java.vendor=Sun Microsystems Inc.

file.separator=

java.vendor.url.bug=http\://java.sun.com/cgi-bin/bugreport.cgi

sun.io.unicode.encoding=UnicodeLittle

sun.cpu.endian=little

sun.cpu.isalist=pentium i486 i386

INFO 2009-02-21 10:18:03

Execution of the command "C:\j2sdk1.4.2_08\bin\java.exe -classpath C:/DOCUME_1/ADMINI1/LOCALS_{1/Temp/sapinst_exe.1988.1235191614/JAR/ins-j2ee.jar;C:/DOCUME}1/ADMINI_1/LOCALS1/Temp/sapinst_exe.1988.1235191614/JAR/sapxmltoolkit.jar com.sap.ins.j2ee.TestClassLoader" finished with return code 0. Output:

CORRECT

INFO 2009-02-21 10:18:03

Found a valid JAVA_HOME directory C:\j2sdk1.4.2_08 with JDK version 1.4.2_08.

INFO 2009-02-21 10:18:03

Execute step getCD of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_getJavaHome|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:18:03

Execute step verifyJavaHome of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_getJavaHome|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:18:03

Execute step verifyPolicy of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_getJavaHome|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:18:04

Execute step setNWOption of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_getJavaHome|ind|ind|ind|ind|0|0.

INFO 2009-02-21 10:18:04

Execution of the command "C:\j2sdk1.4.2_08\bin\java.exe -classpath C:/DOCUME_1/ADMINI1/LOCALS~1/Temp/sapinst_exe.1988.1235191614/JAR/ins-j2ee.jar com.sap.ins.j2ee.GetSystemProperty" finished with return code 0. Output:

#

#Sat Feb 21 10:18:04 GMT+05:30 2009

java.runtime.name=Java(TM) 2 Runtime Environment, Standard Edition

sun.boot.library.path=C\:
j2sdk1.4.2_08
jre
bin

java.vm.version=1.4.2_08-b03

java.vm.vendor=Sun Microsystems Inc.

java.vendor.url=http\://java.sun.com/

path.separator=;

java.vm.name=Java HotSpot(TM) Client VM

file.encoding.pkg=sun.io

user.country=US

sun.os.patch.level=Service Pack 1

java.vm.specification.name=Java Virtual Machine Specification

user.dir=C\:
PROGRA_1
SAPINS1
ERP
SYSTEM
ORA
CENTRAL
AS

java.runtime.version=1.4.2_08-b03

java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment

java.endorsed.dirs=C\:
j2sdk1.4.2_08
jre
lib
endorsed

os.arch=x86

java.io.tmpdir=C\:
DOCUME_1
ADMINI1
LOCALS~1
Temp

line.separator=\r\n

java.vm.specification.vendor=Sun Microsystems Inc.

user.variant=

os.name=Windows 2003

sun.java2d.fontpath=

java.library.path=C\:
j2sdk1.4.2_08
bin;.;C\:
WINDOWS
system32;C\:
WINDOWS;D\:
oracle
product
10.2.0
db_1
bin;C\:
WINDOWS
system32;C\:
WINDOWS;C\:
WINDOWS
System32
Wbem;%JAVA_HOME%/bin

java.specification.name=Java Platform API Specification

java.class.version=48.0

java.util.prefs.PreferencesFactory=java.util.prefs.WindowsPreferencesFactory

os.version=5.2

user.home=C\:
Documents and Settings
Administrator

user.timezone=GMT+05\:30

java.awt.printerjob=sun.awt.windows.WPrinterJob

file.encoding=Cp1252

java.specification.version=1.4

java.class.path=C\:/DOCUME_1/ADMINI1/LOCALS~1/Temp/sapinst_exe.1988.1235191614/JAR/ins-j2ee.jar

user.name=Administrator

java.vm.specification.version=1.0

java.home=C\:
j2sdk1.4.2_08
jre

sun.arch.data.model=32

user.language=en

java.specification.vendor=Sun Microsystems Inc.

awt.toolkit=sun.awt.windows.WToolkit

java.vm.info=mixed mode

java.version=1.4.2_08

java.ext.dirs=C\:
j2sdk1.4.2_08
jre
lib
ext

sun.boot.class.path=C\:
j2sdk1.4.2_08
jre
lib
rt.jar;C\:
j2sdk1.4.2_08
jre
lib
i18n.jar;C\:
j2sdk1.4.2_08
jre
lib
sunrsasign.jar;C\:
j2sdk1.4.2_08
jre
lib
jsse.jar;C\:
j2sdk1.4.2_08
jre
lib
jce.jar;C\:
j2sdk1.4.2_08
jre
lib
charsets.jar;C\:
j2sdk1.4.2_08
jre
classes

java.vendor=Sun Microsystems Inc.

file.separator=

java.vendor.url.bug=http\://java.sun.com/cgi-bin/bugreport.cgi

sun.io.unicode.encoding=UnicodeLittle

sun.cpu.endian=little

sun.cpu.isalist=pentium i486 i386

INFO 2009-02-21 10:18:04

Execution of the command "C:\j2sdk1.4.2_08\bin\java.exe -classpath

finished with return code 0. Output:

CORRECT

INFO 2009-02-21 10:18:04

Found a valid JAVA_HOME directory C:\j2sdk1.4.2_08 with JDK version 1.4.2_08.

INFO 2009-02-21 10:18:04

Execute step collect of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0.

WARNING 2009-02-21 10:18:05

*Error 5 (Access is denied.

) in execution of a 'RegOpenKeyEx' function, line (69), with parameter (SYSTEM\CurrentControlSet\Services\ltpsnr).*

*WARNING 2009-02-21 10:18:05

The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ltpsnr' does not exist on the 'localhost' host.*

*ERROR 2009-02-21 10:18:05

MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ltpsnr' does not exist on the 'localhost' host.*

ERROR 2009-02-21 10:18:05

FCO-00011 The step collect with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0|collect was executed with status ERROR .

INFO 2009-02-21 10:19:50

An error occured and the user decided to retry the current step: "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0|collect".

WARNING 2009-02-21 10:19:50

Error 5 (Access is denied.

) in execution of a 'RegOpenKeyEx' function, line (69), with parameter (SYSTEM\CurrentControlSet\Services\ltpsnr).

WARNING 2009-02-21 10:19:50

The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ltpsnr' does not exist on the 'localhost' host.

ERROR 2009-02-21 10:19:50

MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ltpsnr' does not exist on the 'localhost' host.

ERROR 2009-02-21 10:19:50

FCO-00011 The step collect with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0|collect was executed with status ERROR .

INFO 2009-02-21 10:21:43

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0|collect".

please provide me the solution .....

[Former Member]

thanks all of you ..problem has been sloved out ....

[Former Member]

how did you solve it ?

[Former Member]

Hello,

this error is really strange. At this step, sapinst scans all keys that are located under

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

in order to find existing SAP services and to retrieve their parameters. Since this usually happens in a sorted way, many other keys must have already been successfully retrieved.

My guess is now that there is a problem that is related just to the service that was processed in the current iteration: ltpsnr

-> call regedit and go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

-> locate the ltpsnr entry, is it actually there? If yes:

-> right click on the entry and chose 'permissions'

-> are the permissions here actually different compared to the other entries?

Best Regards,

Michael

[former_member220071]

Dear Anuj ,

On which windows OS you are installing SAP.

Abhijeet

[Former Member]

Hi Anuj,

where exactly are you encountering the error. Do you have sufficient privelages.

Cheers

Deepanshu

[Former Member]

Thanks for immediate reply... Sharma ji,

i am login as adminstrator which is having all rights....

and getting error at very initial phase when i am going to install CENTRAL INSTANCE

WARNING 2009-02-21 10:18:05

*Error 5 (Access is denied.

) in execution of a 'RegOpenKeyEx' function, line (69), with parameter (SYSTEM\CurrentControlSet\Services\ltpsnr).*

*WARNING 2009-02-21 10:18:05

The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ltpsnr' does not exist on the 'localhost' host.*

*ERROR 2009-02-21 10:18:05

MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ltpsnr' does not exist on the 'localhost' host.*

[Former Member]

Hi Anuj,

Can you please confirm whether the hostname entry is there is etc\host file and hostname is as per SAP standards.

Cheers

Deepanshu

[Former Member]

My host name name is sapmetro and ip is 192.168.16.249 and i had pust thses on HOST file ..

under system32/drivers/etc/hosts..

any other information sir

regards

Anuj

[Former Member]

Hey now i had create new user and <SID>adm

and give him all admin rights but now also it giving same erroe....

regards

Anuj

[former_member185031]

WARNING 2009-02-21 10:18:05
*Error 5 (Access is denied.

Either Anitivrus or any firewall is blocking the connection. Just make sure this also.

Regards,

Subhash

[Former Member]

There is no any anti virus and not any firewall policy....

rather system is not on network.

[markus_doehr2]

> There is no any anti virus and not any firewall policy....

> rather system is not on network

...and you did install a loopback adapter if the system has no network card?

Markus