Customer 9000AAAE : Exception 7 in function module VIEW_KUAG2

[Former Member]

Hi,

Hi all,

When I do the intercompany billing for STO (vf01), I got the system message attached below. The customer 9000AAAE is a ship to party and assigned to the ordering plant. It has the partner function SH. So can anybody kindly tell me where is wrong in the custmer master data or somewhere else according to the following message? Or where to find the VIEW_KUAG2? What does it mean?

Customer 9000AAAE: Exception 7 in function module VIEW_KUAG2

Diagnosis

During the attempt to read customer master record 9000AAAE,

an error occured which is not handled separately.

System Response

The billing document for this business transaction was not

created.

Procedure

If the error occured during a background job, you should try

to create the billing document online. If the error occured

online, the billing document can be created online. In any

case, you should check the customer master record. If you

cannot find any error in the master data, contact SAP.

Technical data

Tech. data details

Client 002

Group Number

Sales Document Number 0080100090

Item Number of the SD Document 000000

Schedule Line Number 0083

Counter in Control Tables 00

Message Identification VF

System Message Number 083

Output Type E

Message Variable 01 9900AAAE

Message Variable 02

Message Variable 03 VIEW_KUAG2

Message Variable 04

Group Type F

In our Intercompany, our ship to party is different from the Sold to, bill to and Payer. The configuration done as follows -

a. Defined Ship to Party as 9000AAAE

b. Define Sold to, Bill to, Payer as 9000AAAA

c. Assignd Ship to Sold to

d. Assigned Ship to customer to plant assignment in STO configuration in MM

e. Assigned internal customer of sales organization as 9000AAAA

Please help in this

Best Regards

Goutham

[Lakshmipathi · Accepted solution]

Dear Goutham

The problem definitely is in your customer master data. May be you can go to SE37 and display the function module VIEW_KUAG2 where there will be tabs for exceptions. You can accordingly change your customer master.

You can also check OSS note 207021

thanks

G. Lakshmipathi

[Former Member]

Hi,

your problem may be in partner determination of ship to party assignments.

kindly check

1.partner determination procedure, account group function assignments

2. internal customer assignments for sto's

regards,

sadanandam kasarla

[Former Member]

Hi,

Thanks for ur reply

I check the partner determination and the settings are as below -

a. Defined new account group for Sold to, Bill to and Payer

b. Defined new account group for Ship to

c. In the Ship to party account group, system only determine the ship to partner function

d. Customer defined in Sold to is assined as interneal customer to sales org

e. Customer defined in Ship to is assigned as customer for plant in Shipping data configure for STO in MM Configuration

Please provide more insights

Best Regards

Goutham