Dear All,
Complain from the Client: While creating Delivery documents the system permits the creation of Delivery in some cases when the Customer's Credit Limit is not sufficient to allow Delivery creation.
Findings: After detailed analysis of System Configuration and transactional work flow following significant findings were noted;
1. Risk Category assignment & Credit Control Area assignment is no disabled at any stage of the business process in discussion.
2. The Delivery was created with transactional Credit Status "A" (Credit Approved) in cases when it should have been Credit Status "B" (Credit Not Approved) as the customer account did not have sufficient funds to accommodate the delivery.
3. Following Deliveries on PRD which were reported to have the above mentioned error, i-e, 80207442, 80224422, 80228126, 80230859, 80230863, 80230864, 80231004, after checking the deliveries it was established that system was not changing the Credit Status at Delivery Level to "B" in cases when it should be "B" rather than "A".
4. The above scenarios have been configured and checked in the QA server, where system reacted as per the standard and no discrepancy was identified.
5. If the user deleted the delivery which had the bug reported as above, after deletion of that delivery and recreation of the delivery referring to the same Sales Order the system performed correctly unlike in the first case.
thanks
Shahid
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