Error while logging into server

[Former Member]

Hi all,

We are getting the following error while logging into portal server.

<b>Portal Runtime Error

An exception occurred while processing a request for :

iView : N/A

Component Name : N/A

com/sapportals/htmlb/AbstractCompositeComponent.

Exception id: 05:24_21/03/06_0306_7632250

See the details for the exception ID in the log file</b>

The log file says:

The error occurred while trying to load "com.sapportals.wcm.app.controller.ControllerComposite".

at com.sap.engine.frame.core.load.ReferencedLoader.loadClass(ReferencedLoader.java:389)

at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:302)

at com.sapportals.wcm.portal.component.base.ControllerComponent.getPage(ControllerComponent.java:90)

at com.sapportals.portal.htmlb.page.PageProcessorComponent.getPage(PageProcessorComponent.java:193)

at com.sapportals.wcm.portal.component.base.ControllerComponent.getPage(ControllerComponent.java:101)

at com.sapportals.portal.htmlb.page.PageProcessorComponent.doOnNodeReady(PageProcessorComponent.java:62)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)

at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)

at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBuilder.java:178)

at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:391)

at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:234)

at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:576)

at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)

at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:725)

at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:685)

at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)

at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)

at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)

... 21 more

#

#1.5#00096BDA49250056000000230000194C00040F7F0C37AE90#1142938246828#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Administrator#36976##PCIIB03901.cts.com_J2E_7632250#Administrator#85981ec0b8c811daa57e00096bda4925#SAPEngine_Application_Thread[impl:3]_22##0#0#Error#1#/System/Server#Java###Exception ID:04:20_21/03/06_0302_7632250

[EXCEPTION]

#1#com.sapportals.portal.prt.runtime.PortalRuntimeException: PortalRuntimeException

at com.sapportals.portal.prt.core.PortalRequestManager.handleRequestException(PortalRequestManager.java:921)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:803)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:160)

Caused by: java.lang.NoClassDefFoundError: com/sapportals/htmlb/AbstractCompositeComponent

-

---

Loader Info -

---

ClassLoader name: [com.sapportals.portal.prt.util.ApplicationClassLoader@13cf82b]

Parent loader name: [com.sapportals.portal.prt.util.AutoClassLoader@1052dc3]

References:

not registered!

Resources:

😧
usr
sap
J2E
JC00
j2ee
cluster
server0
apps
sap.com
irj
servlet_jsp
irj
root
WEB-INF
portal
portalapps
com.sap.km.cm.main
lib
km.appl.controller.controller_api.jar

😧
usr
sap
J2E
JC00
j2ee
cluster
server0
apps
sap.com
irj
servlet_jsp
irj
root
WEB-INF
portal
portalapps
com.sap.km.cm.main
lib
km.appl.docapplet.docapplet_api.jar

😧
usr
sap
J2E
JC00
j2ee
cluster
server0
apps
sap.com
irj
servlet_jsp
irj
root
WEB-INF
portal
portalapps
com.sap.km.cm.main
lib
km.appl.servlet.base_api.jar

😧
usr
sap
J2E
JC00
j2ee
cluster
server0
apps
sap.com
irj
servlet_jsp
irj
root
WEB-INF
portal
portalapps
com.sap.km.cm.main
lib
km.appl.servlet.webdav_api.jar

-

---

The error occurred while trying to load "com.sapportals.wdf.WdfCompositeController".

-

---

Loader Info -

---

ClassLoader name: [com.sapportals.portal.prt.util.ApplicationClassLoader@13cf82b]

Parent loader name: [com.sapportals.portal.prt.util.AutoClassLoader@1052dc3]

References:

not registered!

I checked the following thread:

/thread/25951 [original link is broken]

The htmlb jar file is available in the location where it has to be.

We have been getting this error 2 or 3 times; each time we had to install the server again!!Couldn't find any other alternative.

Can someone help me in resolving this issue?

Thanks in advance.

Any help towards solving the problem will be definitely rewarded.

Regards,

M.Subathra

[Former Member · Accepted solution]

Subathra,

Did you rename to com.sap.portal.htmlb.par.bak and restarted the portal?

James

[Former Member · Accepted solution]

Hi James,

Am not able to get u.

The jar file is already there in the path.

Now,should I rename com.sap.portal.htmlb.par.bak to com.sap.portal.htmlb.par? Please clarify.

Thanks & Regards,

M.Subathra