Email Output??

[Former Member]

Hello sapians,

I know that we can send the order acknowledgement and invoice through email to the customer directly by maintaining the condition record and also by maintining the email address in customer master.

But, key users wants to have the above outputs(Ackn & invoice) sent to thier email address when they enter their userid within the recipient tab of the output.

I can't think of any config settings which does that but I have been told that it is possible to do. I am sure some of you guys must have done this, appreciate if you could please throw some lights and guide me through.

Thanks in Advance.

Mike

[Former Member]

Hi,

I think you can have control in the transaction code SOST. Where all the triggered mails will be in the Queue there you have the option to change the recipient email ID. But it should be in Error status then only you can change address. Hence better remove the email Id maintained in the customer master and then try. It may work and meet your requirement.

Regards,

SaravanaaS

[Former Member]

Hi Mike,

maintain the email ID for the customer in address Tab /Gebn data. Otherwise u can create contact perosn as customer in xd01 and use the same PF assigned it to SP. U can maintain emal id in contact person master data.

Now, ask your basis team to maintain setting for SMTP in SCOT. Please maintain necessary mediaum , output type, records in NACE. This will help u in triggering mails.

Thx

pramod

[Former Member]

Hi Mike,

You can seek your developer to make it possible by modify the processing routine of respective output type.

Cheers,