Default "Subject Line" customization

[Former Member]

Hi Experts,

I want to customize default subject line of service desk message can anyone please guide where can i do this?

Thanks

Suveer

[Former Member]

thanks for the answer..it was really helpfull.

Thanks

Suveer

[Former Member]

What do you mean by "default subject line"?

[Former Member]

Hi,

I mean subject which we select in Notif_create or also we can see that in our service desk message.

thanks

Suveer

[Former Member]

This can be achieved via customizing.

Tx: SPRO -> "Solution Manager" -> ... -> "Service Desk" -> "Catalogs, Codes and Profiles"

If you create an own subject profile you need to add it to your transaction type afterwards.

Regards