How do you see the View name of the BSP pages in CIC or EIC ?

[RaminS]

I need to customize some of the views in the Employee Interaction Center, in CRM 5.0. The EIC is a BSP program with hundreds of views in the code. How do I know which view corresponds to the page I'm looking at in the browser?

For example, I want to add a fields to the Inbox view. How do I find inbox view in the BSP code? I can't see a view called Inbox?

Is there a flag to set that would show me the view names on the browser?

Thanks.

Ramin.

[Former Member · Accepted solution]

Hi Ramin

Go to transaction SU3 for the user you are logging into the Webclient with.

Go to the Parameters Tab

Add Parameter: CRM_ICWC_TEST

Add Parameter Value: xX3456789

Save the changes

When you log onto the Webclient, you will get an info message: User Parameter....is Active

Position the cursor over the relevant BSP Header section, this will give you the view name.

Regards

Arden

[RaminS · Accepted solution]

Thanks very much.