Enter Email Notification Sender

[former_member196034]

Hi ppl,

in CUP (AC 5.3 Compliant User Provisioning (AE)), when configuring the SMTP server for Email notifications (Configuration -> Workflow -> SMTP Server), there is a check box for "Enter Email Notification Sender". When you click this, a text box opens for entry of an email address (System Email ID).

Do you know what the purpose of this field is?

Many thanks,

Babak

[Former Member · Accepted solution]

Hi Babak,

This was added in AC 5.3 SP2 or SP3. When CUP sends emails out, the From field in the email used to be last approver or requestor's name. This can create confusion among the receiver of the email.

To remove this confusion, SAP added this field. Whichever email id you configure in this textbox would show up in the From field of the emails going out through CUP.

Regards,

Alpesh

[former_member366047]

Babak-

Yes, Alpesh is correct. That field is used for a generic email address which will be inserted in the "To" fields of all emails generated by CUP.

Ankur

SAPBusinessObjects GRC RIG