NW Java AS installation fails on 4th step

[former_member182330]

Installation is aborted with the following error:

INFO 2009-02-11 12:43:28

Removing directory C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/sapmmc_sar.tmp.

ERROR 2009-02-11 12:43:28

FSL-06002 Error -2147467259 (Unspecified error

) in execution of a 'SHGetFolderLocation' function, line (48), with parameter ().

ERROR 2009-02-11 12:43:28

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2009-02-11 12:43:28

FCO-00011 The step installMMC with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_System|ind|ind|ind|ind|6|0|installMMC was executed with status ERROR .

There are no spaces in the path to CD folder. My account is local admin on the server.

BTW, it is the third system that I'm installing on this server. 2 previous installations went fine.

Does anybody have any clue how to fix this?

Thanks,

Konstantin

[Former Member]

Are you have MMC opened? Regards.

[former_member182330]

No I don't.

[Former Member]

Can you say your host name?

Are you have installed this 2 systems, or it's fresh installation after formatting?

Regards.

[former_member182330]

Host name is iwdfvm2799. And yes, 2 systems are installed and running on this server.

[Former Member]

CAn you check are this file sapmmc_sar.tmp

C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/sapmmc_sar.tmp

? How muсh space you have on C:\ folder?

Regards.

[former_member182330]

There is no sapmmc_sar.tmp directory there. C drive has enough free space - 13 gigs.

[Former Member]

Hi,

Error extract:

Caught exception while checking the login credentials for SAP J2EE Engine. Check whether the SAP J2EE Engine is up and running.

com.sap.engine.deploy.manager.DeployManagerException: ERROR: Cannot connect to Host: ansessap02 with user name: J2EE_ADMIN

Check your login information.

Did you try to start ABAP stack and tried to login with J2EE_ADMIN /Client 001 with the master password?

Thanks,

Manoj Chintawar

[former_member182330]

I'm not sure what you are talking about. I have no ABAP stack, I'm installing Java stack.

Are you sure you posted to the right thread?

Regards,

Konstantin

[Former Member]

Are you use shared folders for installation, or only local ? Usualy this error comes if you have space in path's, can you recheck all DVD paths again? Regards.

[Former Member]

Hi,

Sorry, you have two threads option for the installation. Accidently, I picked up the other one.

Later on I tried to edit but could not modify the text.

Thanks for your co-operation.

Manoj

[former_member182330]

Nope, no spaces. All installer CDs are stored locally.

[Former Member]

Can you check installMMC.log are in sapinst_instdir ? Are you have enogth SWAP space configured? Are you can restart server and continiue installation?

P.S. try to check sapinst.dev for more information ...

P.P.S. on this stage it try's remove shortcut, may be under other users you have opend it? Try to check in "task manager" ...

Regards.

[former_member182330]

InstallMMC.log seems to be fine:

SAPCAR: processing archive D:/Installers/SAP_Installers/51033032-NW_2004s_SR2_UC_Kernel_7.00_WIN_IA32/KU_WINDOWS_I386/DBINDEP/SAPMMC.SAR (version 2.01)

x icudt30.dll

x icuin30.dll

x icuuc30.dll

x librfc32u.dll

x libsapu16vc71.dll

x sapmmc.chm

x sapmmc.dll

x sapmmc.msc

x sapmmcada.dll

x sapmmcdb6.dll

x sapmmcinf.dll

x sapmmcms.dll

x sapstartsrv.exe

SAPCAR: 13 file(s) extracted

I have tried restarting the server.

[Former Member]

Try to open OSS call .... May be you have also long Dir names like

D:/Installers/SAP_Installers/51033032-NW_2004s_SR2_UC_Kernel_7.00_WIN_IA32

Also are you have enough memory on 32 bit server? Regards.

[former_member182330]

That's exactly what my path is! How do you know it?

[Former Member]

from your log... try to rename to shorten folder names ...

and start new instalation ...

Regards.

[former_member182330]

Sorry, didn't mention it was in the log.

Yep, i'll try, but previous systems installations were fine with the same folder names.

[former_member182330]

No go. Same error with shorter folder names.

[Former Member]

How much memory you have? Try to check logs :

register_sapmmc.dll.log

register_sapmmcada.dll.log

register_sapmmcdb6.dll.log

register_sapmmcinf.dll.log

register_sapmmcms.dll.log

Try for testing : create folder sapmmc_sar.tmp

in C:/Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/

and after continiue ...

Regards.

[former_member182330]

I have plenty of memory - 16 gigs. 11 are curently in use.

Logs you pointed to are empty files. Creating of the folder did not give anything, it was deleted by installtion process as it is probably supposed to.

[former_member182330]

The problem was solved by creating Desktop folder for All Users account. For some reason it did not exist.

Regards,

Konstantin