Difference between CRM middleware and SAP-PI

[Former Member]

Hello Experts,

Can you please send some info.on basic difference between CRM middleware and SAP-PI?

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-Shoukath

Edited by: Juan Reyes on Feb 10, 2009 11:11 AM

[Former Member]

Hi Shoukath,

The ERP system communicates with SAP CRM using CRM Middleware.

Please find the below link for more details on CRM Middle ware

[CRM Middleware|http://help.sap.com/saphelp_crm60/helpdata/en/76/5ea438c42a5b2ce10000009b38f8cf/frameset.htm]

Where as

PI is a middleware like many others. It is well suited for connecting SAP systems with each other and with non-SAP.If your focus is not on SAP systems, other solutions might be a better choice today. SAP XI provides an integrated workflow engine that allows to define adapters to non-XML-protocols and mappings to convert data content from source to target.

Process integration provides the infrastructure for business applications, that run in distributed systems. Process integration acts as the messaging middleware for service communication(both SAP and Non-SAP), connectivity, transformation and portability.

Applications can also be connected directly with Web services (including the Web Service Reliable Messaging standard).

Regards,

Madhu

[MichalKrawczyk]

Hi,

>Can you please send some info.on basic difference between CRM middleware and SAP-PI?

in short:

CRM middleware is middleware for CRM only

so like IDOCs in R/3 but much more sophisticated

(IDOC adapter is for example only one of CRM middleware adapters)

so it's application system dependent (works only in CRM)

PI is for a middleware for all applications (from SAP or non SAP)

so it's application system independent

Regards,

Michal Krawczyk