CUP 5.3 - Unable to select attributes in Workflow -> Initiator for ERM

[Former Member]

Hi there,

Currently, I'm defining the initiator for the workflow approval for ERM in CUP.

In Configuration -> Workflow -> Initiator -> Select Attributes, I am not able to select any attribute or value.

Does anyone know why?

Thanks & regards,

Debbie

[Former Member · Accepted solution]

Hi

The attributes are coming from the initial data file. so try to import that file properly.Else you can try this also.Try to create one custom field under the configuration tab only and then check if it is coming

in attributes or not.If it is coming in attribute dropdown list then it means you have not uploaded the initial data file properly.

Regards

Abhishek

[Former Member]

Hi Debbie,

There are couple of things you need to take care of before you can see those attributes:

1) Go to initial system data and upload the file for ERM you received with AC installation.

2) Once the step 1 is done, go to Miscellaneous tab and provide webservice url, user name and password for workflow type 'RE'. Make sure to activate 'RE' by clicking on active checkbox.

Regards,

Alpesh

[Former Member]

Hi All,

Thanks for your help and input.

The problem occured to an upload of the incorrect initial data file for RE. Now, the problem is resolved with the correct initial data file.

Regards,

Debbie