Offline Approval Problem-format of email in lotus notes is not poplulationg

[Former Member]

Hi Gurus,

I am working on a support project now i have a problem in Offline approval .

the email in the approver inbox is not populating the correct values and i checked in the workflow side

in SWI1 it is populating correct values but in the lotus notes the email format is not good .it some filed s are filled with zeros.and i don't know how to get the link from SAP to lotus notes .

what are the transaction i can check?

and i also checked is they are using badi BBP_OFFLINE_APP_BADI but they are not using this badi and no implementation for this badi.can any one suggest me how to go foreword.

thanks

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Channu Sajjanar

[saumya_govil · Accepted solution]

Hi Channu Sajjanar,

You can check the connectivity between SAP and lotus in t-code SCOT. Check if you are using SMTP ir internet gateway connectivity.

The mails that get sent from SAP to lotus can be found in t-code SOST.

If some fields are filled with zero that could mean that some default value is getting populated.

Hope this helps!

Regards,

Saumya