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Authorization error while resending message in rwb

Dear all,

our system is runing on SPS16. When a message run into

status 'system error' i select it and do resend. I got

this error:

'Authorization failed for the specified roles.

For details see log entry 02004C4F4F....'

The message run into error because the receiver chanel

was willingly deactivated to simulate an error for

alerting test.

While this error is happining there is a logon field in

the browser where the user is entered and the password

field is empty. When i enter the password, than there

is no authorization problem. But the message has not been


I look to the detail status an i can not see that the

message has been resend. Normaly the number of retry will

increment when you resend the message but the message

still not go through. Even if i try to resend 5 time,

every time the error raise again and the system show the

field user and password for logon again. When logon again

every thing seem to be fine. But the message is not


Is this a bug in SPS16? Does somebody face this behaviour?

best regards,

Ly-Na Phu

Former Member

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