error in installation

[Former Member]

Hi,

when iam installing the sap nw 2004s abap trial version i get struct at 86% and showing the error

error occur during installation

1. an error occurred and product installation failed.look at the log.txt for details.

2. an error occurred and product uninstallation failed.look at the log.txt for details.

help me to solve this problem.

[Former Member]

Hi There,

What version of JDK did you install and Did you set the JAVA_HOME environment before starting installation?

Thanks,

Manoj Chintawar

[Former Member]

As Error says .... check log.txt...

Open sapinst.log and paste the log details here...

Pls paste ONLY the error part here....

[Former Member]

Hi,

log.txt showing the messages

(Feb 12, 2025 1:14:38 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, An error occurred and product installation failed. Look at the log file C:\sap\NSP\log.txt for details.

(Feb 12, 2025 1:14:38 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 15

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllInstallationSteps(StepWrapperInstallFiles.java:177)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.install(StepWrapperInstallFiles.java:268)

at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

(Feb 12, 2025 1:19:40 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file C:\sap\NSP\log.txt for details.

(Feb 12, 2025 1:19:40 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

STACK_TRACE: 15

ProductException: (error code = 200; message="Java error"; exception = [java.lang.Exception])

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.execute(StepWrapperInstallFiles.java:254)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllSteps(StepWrapperInstallFiles.java:224)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.executeAllUninstallationSteps(StepWrapperInstallFiles.java:192)

at com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles.uninstall(StepWrapperInstallFiles.java:313)

at com.installshield.product.service.product.PureJavaProductServiceImpl.uninstallProductAction(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.processActionsFailed(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)

at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(Unknown Source)

at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(Unknown Source)

at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

[Former Member]

> (Feb 12, 2025 1:19:40 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct, err, An error occurred and product uninstallation failed. Look at the log file C:\sap\NSP\log.txt for details.

What error do you see in the file C:\sap\NSP\log.txt ???

Regards,

Jazz

[Former Member]

Also inform your current system Config.

Tnx

[Former Member]

Hi,

SYSTEM CONFIG --- 80GB HDD, 1GB RAM.

[Former Member]

The error message clearly shows to check C:\sap\NSP\log.txt .. What is stopping you??

Regards,

Jazz

[Former Member]

hI JAZZ,

ERROR:----- (Feb 12, 2025 1:14:38 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, An error occurred and product installation failed. Look at the log file C:\sap\NSP\log.txt for details.

(Feb 12, 2025 1:14:38 PM), Install, com.sap.installshield.sdcstepswrapper.StepWrapperInstallFiles, err, ProductException: (error code = 200; message="Java error"; exception = http://java.lang.Exception)

STACK_TRACE: 15.