Sales order

[Former Member]

Hi,

we are having one issue end user created a sales order with wrong division now we have to change

that division to right division for that customer. we dont want to cancle that order.

How to solve this Issue?

that sales order is in open status.

Regards,

akshay

Edited by: Akshay Dalal on Feb 8, 2009 9:01 AM

[Former Member · Accepted solution]

Dear Akshay,

You have to have Cancel/ Delete the Sales Order and Create a new Sales Order, with Correct Sales Area (i.e. Sales Org/ Dist Channel/ Division).

Thats the only way.

Best Regards,

Amit

[Former Member · Accepted solution]

Dear Amit,

thnx for reply but if we cancle sales order next number will get allot to that order

but client want same order number because it already mailed to the customer.

Regards,

akshay

[Former Member · Accepted solution]

Dear Akshay,

Thats true, but this is the fact.

For more, refer to explainations:

[Change Division in Sales Order|]

Best Regards,

Amit

[former_member217082]

Hi Akshay

If you have created a sales order with the wrong division then you cant change the division of the sales order again. So you need to close the sales order by putting the Reason for Rejection .

So create again the new sales order properly and send the output and then tell to the end user to give the call to the customer and tell him to consider the latest one and ignore previous one .

Regards

Srinath

[Former Member]

Dears,

Thnx to everyone so closing the issue

thanks,

Akshay

[former_member550050]

Dear Friend

The sales order is created with the wrong division

The sales order needs to be rejected or closed or deleted (as the other friends also suggested)

Say the order no is 10000 and you find that was created with the different division hence you are deleting this order and the next order you are going to create will be 10001

If you want the next order or corrected order for the same customer to be also to carry the same no 10000 then it is possible

Steps are

1. The wrong order should be deleted Say order no 10000

2. Go to VN01 choose your interval range the current status and the current no would be 10000

That you change to 9999

Then the next order the new one you are going to create will also be 10000

But in between this process there should not have any other order created wit that order type for any other customer too

Hope this is what you have asked for in your subsequent reply

Regards

Raja

[Former Member]

Hi,

I completely agreed with Mr. Raja. Follow the T Code VN01 and change the current status for the sales order number range then you will be able to give the same number which you have mailed to the customer.

Regards,

Bharat B