LiveCache restore problem - no_client_software

[Former Member]

Hi. I have a problem with LiveCache after restoring a system from backup.

We use SCM 5 on AIX and Oracle platform.

Our disk resources in DEV and QA systems a crashed due to failure of storage controller. After that we restored OS and SCM DB from backup. /sapdb folder was not backed up, so we installed fresh LC instance, SR3 media were used (version 7.6.03.08).

After it I couldn't connect SCM to LC. For example in LC10 monitoring button timed out .

Tests in DB 59 were successful, except "Connect. test with session mode "dbmrfc db_state"

RFC test of Destination SAPDB_DBM_DAEMON was successful.

I updated LC to version 7.6.05.12 and LCAPPS to SP7. Now RFC test cannot succeed:

Error Details ERROR: program dbmrfc@sapdb not registered

Error Details LOCATION: SAP-Gateway on host scmqa1 / sapgw10

DB59 test:

Application Server: scmqa1_TSC_10 ( AIX )

1. Connect. test with "dbmcli db_state" Unsuccessful

no_client_software

2. Connect. test with command mode "dbmrfc db_state" Unsuccessful

no_client_software

3. Connect. test with session mode "dbmrfc db_state" Unsuccessful

no_client_software

4. Connect. test with "native SQL" ( LCA ) Successful

dev_w2:

B Sat Feb 7 14:50:59 2009

B Connect to LCA as SAPTLC with scmqa1-TLC

C Try to connect as SAPTLC/<pwd>@scmqa1-TLC on connection 1 ...

C Attach to SAP DB : Kernel 7.6.05 Build 012-123-198-275

C Database release is SAP DB 7.6.05.012

C INFO : Database 'TLC' instance is running on 'scmqa1'

C INFO : LVC DEFAULTCODE = UNICODE

C INFO : Connect to DB as 'SAPTLC'

C Command info enabled

C Now I'm connected to SAP DB

C 01: scmqa1-TLC, since=20090207145059, ABAP= SAPLSADB (12008)

B Connection 1 opened (DBSL handle 1)

B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost

B 002 000 R/3 000000000 INACTIVE NO YES NO 000 255 255 20090206 173816 scmqa1

B 002 001 LCA 002000002 ACTIVE NO NO NO 004 255 255 20090207 145059 scmqa1

LC10 failed with error message DBM_CONNECT - Error when opening an RFC connection. Password are correct, because they work with dbmcli.

[5]/sapdb/programs/bin/sdbregview -l

DB Analyzer /sapdb/programs 7.6.05.12 64 bit valid

Server Utilities /sapdb/programs 7.6.05.12 64 bit valid

PCR 7300 /sapdb/programs 7.3.00.58 valid

PCR 7301 /sapdb/programs 7.3.01.22 valid

PCR 7500 /sapdb/programs 7.5.00.50 64 bit valid

SAP Utilities /sapdb/programs 7.6.05.12 64 bit valid

APO LC APPS /sapdb/TLC/db/sap 5.00.017 64 bit valid

APO LC APPS /sapdb/SC1/db/sap 5.00.013 64 bit valid

Base /sapdb/programs 7.6.05.12 64 bit valid

Redist Python /sapdb/programs 7.6.05.12 32 bit valid

JDBC /sapdb/programs 7.6.05.06 valid

Messages /sapdb/programs MSG 0.6906 valid

ODBC /sapdb/programs 7.6.05.12 64 bit valid

Database Kernel /sapdb/TLC/db 7.6.05.12 64 bit valid

Database Kernel /sapdb/SC1/db 7.6.03.08 64 bit valid

Loader /sapdb/programs 7.6.05.12 64 bit valid

SQLDBC /sapdb/programs 7.6.05.12 64 bit valid

SQLDBC 76 /sapdb/programs 7.6.05.12 64 bit valid

Fastload API /sapdb/programs 7.6.05.12 64 bit valid

PCR 7403 /sapdb/programs 7.4.03.50 64 bit valid

SC1 is our DEV system, we have the same problem with it.

/sapdb/programs/bin/dbmcli -d TLC -u control,pass db_state

OK

State

ONLINE

/sapdb/programs/bin/dbmcli -d TLC -u control,pass db_enum

OK

SC1#/sapdb/SC1/db #7.6.03.08#fast#offline

SC1#/sapdb/SC1/db #7.6.03.08#quick#offline

SC1#/sapdb/SC1/db #7.6.03.08#slow#offline

SC1#/sapdb/SC1/db #7.6.03.08#test#offline

TLC#/sapdb/TLC/db #7.6.05.12#fast#running

TLC#/sapdb/TLC/db #7.6.05.12#quick#offline

TLC#/sapdb/TLC/db #7.6.05.12#slow#offline

TLC#/sapdb/TLC/db #7.6.05.12#test#offline

/sapdb/programs/bin/dbmcli -d TLC -u control,pass inst_enum

OK

7.6.03.08 /sapdb/SC1/db

7.6.05.12 /sapdb/TLC/db

Please help to solve this problem.

[markus_doehr2]

Are you backend and Livecache running on the same instance? If not then you need to install a database client on your backend too.

Markus

[Former Member]

Hello.

Application instance and LC runs on same host.

[former_member229109]

Hello Evgeniy,

-> As SAP customer you have option to create the OSS ticket to get SAP support, we could login to your system & check the status of the reported issue.

-> Please login to the application server scmqa1 as tscadm user and run the

following commands:

dbmcli -s dbm_getpath IndepProgPath

dbmcli -s dbm_version

echo $PATH

env

update the thread with outputs.

Thank you and best regards, Natalia Khlopina

[Former Member]

Hello, Natalia.

Problem already solved by updating the second instance of LC to 7.6.05_12. I think that dbmrfc executable was not updated with first instance update, because it was locked by second instance or sometning similar. Is it correct?

[Former Member]

Sorry, previous post is also mine.

Problem solved.