Hi Kapil,
SOLUTION MANGER:
The SAP Solution Manager runs in a separate central system, to which all other SAP systems are connected. Systems that are administered using the SAP Solution Manager are referred to as
"satellite Systems".
SAP Solution Manager is a centralized solution management platform that provides the tools, the integrated content, and the gateway to SAP that you need to implement, support, operate,
and monitor your SAP solutions. It helps to minimize risks and to reduce total cost of ownership (TCO). SAP Solution Manager runs in your solution landscape and facilitates the technical support of
your distributed systems.
SAP Solution Manager is a lifecycle management platform used to implement, run and optimize SAP applications. It is used to manage the technical implementation. SAP Solution Manager
provides tools and functions for the following areas:
Business Process management
Management of mySAP technology
Software Change management
Support desk management
Technically, SAP Solution manager operates as separate mySAP application system based on SAP Web Application Server; however, use of it is included in maintenance fees, so you won't incur
any additional licence costs.
1. it is used for generating keys and downloading support packages
2. it is used to document user requirments and preparing senarios what needs to to be adopted using solution manager, where the blue print is the part of solution manager
3. it is used for reporting, solution desk,to manage the change requests and use to monitor entire landcape Central message processing in the SAP Solution Manager:
Display customer data, problem description, priority, attached documents, Service Level Agreements (SLA)
Assign processor
Send messages to the creator and other processors
Forward message to other processors or support units
Create documents and URLs
Attach documents
Status assignment and monitoring
Create a worklist with selection conditions
BENEFITS OF USING SOLUTION MANAGER?
With SAP Solution Manager, companies benefit from the following:
?More reliable IT solutions ? With SAP Solution Manager, companies can minimize risk both up front and during solution operation.
?Reduced cost of implementation and of continuous improvement ? Tools and content provided by SAP Solution Manager make implementation and change-management projects more
efficient.
?Faster ROI ? SAP Solution Manager accelerates implementation and continuous improvement.
?Reduced cost of operation ? SAP Solution Manager provides a central point of control for multicomponent environments. Tools, content, and the gateway to SAP make IT solutions operate
more efficiently.
?More leverage from IT investments ? SAP Solution Manager is open and integrates into IT landscapes that include both SAP and non-SAP applications. Companies can use it to reduce their TCO
without making major changes to their IT environments.
Where we can get SM Material:
GO THR BELOW LINKS:
http://www.sap.com/platform/netweaver/components/solutionmanager/index.epx
http://www.sap.info/public/INT/int/glossary/int/glossaryletter/Word-260023dc0098b47f73_glossary/S
http://www.sap.com/services/pdf/BWP_SB_SAP_Solution_Manager.pdf
http://service.sap.com/solutionmanager
http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm
Cheers
Deepanshu
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