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EWALERT task fails

Hi, I'm working in a VAR SAP with Solution Manager SP17.

I'm connecting a customer to Solution Manager and I've checked that:

- addons are correctly updated.

- report RTCCTOOL works fine

- transaction oss1 connects to SAP

- rfc saposs and back works correctly. I've made connection test and authorization test.

I've set the rfc back as the master in transaction sdccn, and when I execute the EarlyWatch Alert for Solution Manager task, it fails.

Checking the task-specific log I have this entries:

11:44:31	 > Session rescheduled 0100000001740 0000000064 EWALERT SolMan for 20090204120000 ( attempt 0001 )
11:44:31	Error transferring session data to SM_SMGCLNT010_BACK
11:44:31	 > transfer data to mapped session ID 0000001740 010 destination SM_SMGCLNT010_BACK
11:44:30	Transfer of session data started to destination SM_SMGCLNT010_BACK
11:44:30	Data collection completed for session 0100000001740 EWALERT SolMan
11:44:30	 > Service definitions empty; no data to collect
11:44:30	Data collection started for session 0100000001740 EWALERT SolMan
11:44:30	 > New data collection triggered using reference session TSKR000000014
11:44:30	Session download data requested using task 0000000064 by FUNCIONAL
11:28:25	 > Service definitions empty; no data to collect
09:43:25	 > Service definitions empty; no data to collect
09:35:25	 > Service definitions empty; no data to collect

Please,

Could you help me?

Thanks and Regards,

Tomas.

Former Member
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