EWALERT task fails
Hi, I'm working in a VAR SAP with Solution Manager SP17.
I'm connecting a customer to Solution Manager and I've checked that:
- addons are correctly updated.
- report RTCCTOOL works fine
- transaction oss1 connects to SAP
- rfc saposs and back works correctly. I've made connection test and authorization test.
I've set the rfc back as the master in transaction sdccn, and when I execute the EarlyWatch Alert for Solution Manager task, it fails.
Checking the task-specific log I have this entries:
11:44:31 > Session rescheduled 0100000001740 0000000064 EWALERT SolMan for 20090204120000 ( attempt 0001 ) 11:44:31 Error transferring session data to SM_SMGCLNT010_BACK 11:44:31 > transfer data to mapped session ID 0000001740 010 destination SM_SMGCLNT010_BACK 11:44:30 Transfer of session data started to destination SM_SMGCLNT010_BACK 11:44:30 Data collection completed for session 0100000001740 EWALERT SolMan 11:44:30 > Service definitions empty; no data to collect 11:44:30 Data collection started for session 0100000001740 EWALERT SolMan 11:44:30 > New data collection triggered using reference session TSKR000000014 11:44:30 Session download data requested using task 0000000064 by FUNCIONAL 11:28:25 > Service definitions empty; no data to collect 09:43:25 > Service definitions empty; no data to collect 09:35:25 > Service definitions empty; no data to collect
Could you help me?
Thanks and Regards,