Return Order Credit Memo updation in WBS element

[Former Member]

Hi,

I have an issue on the automatic updation of return order for WBS element, once the sales order is been assigned to the wbs and billing is done payment also made by the customer and wen the customer sends the return order stating that in those goods he wont require some goods than in sales cycle credit memo is done for the payment return to customer but is there any place where the wbs gets updated for the revenues deduction of the payment given back to customer where its has to be deducted................how to do this

Kindly help me doing this.

Thanks and Regards

Praveen B M

[virendra_pal · Accepted solution]

when you raise credit memo you should account assign it to the relevant wbs

[Former Member · Accepted solution]

Hello,

Thanks for you reply and i just want to know that.

If we assign the return order to the WBS element, the credit memo automatically has the WBS element assigned to it or do we have to manually assign the credit memo to a WBS element? if yes how?

Thanks and Regards

Praveen B M