EWA ABAP stack from solution manger

[Former Member]

Dear all.

We are configuring our solution manager in order to obtain EWA ABAP stack of all our satellite systems. Our solution manager is 7.0 EHP1.

We have created our satellite system in SMSY and generated all required RFC. We have created a solution in SOLUTION_MANAGER transaction including our satellite system on it. From SMSY we can access SDCCN of satellite system without problem and activate it. Then we create all required tasks here : 'Maintenance package', 'Refresh service definition' and 'Refresh sessions'. Three tasks finish succesfully, but EWA is not generated.

We can't run report RTCCTOLL because currently we have not OSS conection.

Please, can anybody help us in this issue? What components are required in solution manager and satellite systems in order to obtain this reports?

Thanks a lot and best regards.

[Former Member]

Hi,

ST-A/PI Add On should be present on both satellite and solution manager. You also need to setup OSS connection to check RTCCTOOL output and fulfill pre requisites in order to use service tools.

regards, Sean.

[Former Member]

Dear all.

We've updated ST-PI and ST/A-PI in solution manager and in satellite. In solution we have ST-SER_701_2008_2 but the EWA report is not shown.

Any more ideas?.

Thanks a lot for your fast answers and best regards

[Former Member]

Hi,

1. First, Check whether EWA is activated for the satellite system or not.

DSWP->Select the solution of your satellite system->Operations Setup->Setup Early Watch Alert

Once you click on Setup Early Watch Alert, Early Watch Alert Administration screen will be displayed.

Check Early Watch Alert for the system is activated or not. i.e, The checkbox of column "Active" should be checked.

2. Next check the settings of SDCCN as i replied in this thread:

https://forums.sdn.sap.com/click.jspa?searchID=21861438&messageID=6974101

Hope this may help you.

Regards,

Sanjai

[Former Member]

I think you want to ask about "RTCCTOOL"

Please check this note :

Note 69455 - Servicetools for Applications ST-A/PI (ST14, RTCCTOOL, ST12)

As per this ...

"As a permanent solution, update your Solution Manager to

EhP1 (ST 400 SP18, ST-SER 701_2008_2)."

It has also specified all the required packages for different SAP release.

Check that as per your satellite system and include to get RTCCTOOL

Cheers!