Dump during Support Package

[Former Member]

Hi ALL,

Our system runs on ECC 6.0/ Oracle and Windows 2003 server.

We were importing SAP BASIS and ABA patches in our development server.

The queue was defined for ABA 16, 17 and BASIS 16, 17 patch. Totally 4 patches, the patches were running for a very long time approx 6-7 hrs. When I tried to login

through GUI I was getting dump error and was unable to execute any

transaction.

When I checked Slog I got the following error

START MAIN IMPORT TDV I 20090130142154 TVSI

sapdevp 20090130141336

WARNING: returncode -1073741819 received -> changed to 7777

ERROR SAPKB70017 TDV I 7777 20090130152054 SAPUSER TVSI

sapdevp 20090130141336

STOP MAIN IMPORT TDV I 20090130152058 TVSI

sapdevp 20090130141336

ERROR: stopping on error 7777 during MAIN IMPORT

START INFORM SAP-SYSTEM OF TDV Q 20090130152058 TVSI

sapdevp 20090130141336

START tp_getprots TDV Q 20090130152058 TVSI

sapdevp 20090130141336

WARNING: System TDV. Warning. 20090130152503 :

WARNING: Background job RDDIMPDP could not be started or terminated

abnormally.

Please check that the R/3 system is running.

Please check the system. Use transactions SM21, SM37, SM50.

WARNING: (This warning is harmless if no further warnings follow.)

When I checked SAPIB70017 log it said

2EETP195 log file is not complete ==> "R3trans" terminated for unknown reason

1 ETP154 MAIN IMPORT

1 ETP110 end date and time : "20090130152054"

1 ETP111 exit code : "7777"

1 ETP199 ######################################

So I stopped the SAP instance and restarted i. Now the issue is that

still am not able to login and receive the dump errors. The Support

Package import of BASIS and ABA also did not complete. I followed note 1288862 but it was of no help cos am not able to login.

Please help me to fix this issue ASAP.

Many Thanks,

SBK

[Former Member]

Did you check the Alog and Slog? are there any error message, you are at which kernel patch level?

If you are facing any error open an OSS message, SAP support will fix it very fast, cos they have special tools.

Regards,

SBK

[Former Member]

Hi,

SAP said thay the issue was with older version of TP and R3trans. But I wonder because before applying the SP I upgraded the kernel level to 175, so obviously the TP and R3Trans should be a newer one, but donno why they said.

They also said that they fixed it usin their internal tools which ae unreleased to others.

Regards,

SBK

[former_member204746]

that is exactly what I suggested.. newer TP and R3TRANS...

[Former Member]

Hi SBK,

Good to hear that your problem is solved.

Cheers

Deepanshu

[Former Member]

Hi All,

I raised an OSS message, SAP logged into our server and fixed it.

Regards,

SBK

[Former Member]

Good to hear that & any information provided, How they managed to fix it.,

[Former Member]

hi SBK,

I am facing same problem during applying Support package SAPKB70013.

I tried to clear buffer thro tp command but it also couldn't run in hang state for 12 hours.

do you know any solution for this.

Help me!

Regards,

Darshan..

[Former Member]

Hi SBK,

Check for

tp showbuffer <SID> pf=\usr\sap\trans\bin\TP_DOMAIN_<SID>.PFL at OS level.

Cheers

Deepanshu

[Former Member]

Hi Deepanshu,

TP SHOWBUFFER contents is:

This is tp version 372.04.36 (release 700, unicode enabled)

TDV buffer:

TDVKX00657 | | |will not be imported because it is n

ot tagged.

TDVKO00657 | | |will not be imported because it is n

ot tagged.

TDVKT00657 | | |will not be imported because it is n

ot tagged.

P7DK077487 | | |will not be imported because it is n

ot tagged.

SAPKB70016 | | |has already been imported completely

.

SAPKA70016 | | |has already been imported completely

.

TASK |PROJECT |P|CMD Im|DD Im |DD Act|MainIm|Enq.Ac|A

DO Im|VersFl|Deploy|XPRA |Gener |UMODE|TAGS

-

---

----

---

-----------+--+--+----+-

-

---

----------+--+--+-+--

SAPKB70017 | | |7777 |0004 |0004 |7777 | |

D SAPKA70017

*0000

*0000

*0004

1

| | | | | |D

that makes 2 transports to be imported.

tp finished with return code: 0

meaning:

Everything OK

Edited by: SBK on Feb 2, 2009 11:42 AM

[Former Member]

Hi SBK,

Thanks for providing the same.

If you wish to clear you can do the following

tp r3i TDVKO00657<SID> pf=/usr/sap/trans/bin/TP_DOMAIN_<SID>.PFL tag=spam -Dclientcascad e=yes -Drepeatonerror=8

Check the dependencies before you do the same.

Will clear the Patch from OS Level & solve your problem.

Cheers

Deepanshu

[former_member185031]

tp r3i TDVKO00657<SID> pf=/usr/sap/trans/bin/TP_DOMAIN_<SID>.PFL tag=spam -Dclientcascad yes -Drepeatonerror=8

I would raise a OSS message before executing this command.

Regards,

Subhash

[markus_doehr2]

tp r3i TDVKO00657<SID> pf=/usr/sap/trans/bin/TP_DOMAIN_<SID>.PFL tag=spam -Dclientcascad yes -Drepeatonerror=8

I would raise a OSS message before executing this command.

I couldn´t agree more.

Using tp + r3i should only be done when advised by the support.

Markus

[former_member185031]

 I couldn´t agree more. 

Using tp + r3i should only be done when advised by the support.

The same thing i said Markus, that i would prefer an OSS message and if SAP suggest then we should execute the command.

[Former Member]

Hi SBK,

raise an OSS message as suggested by everyone.

Cheers

Deepanshu

[former_member204746]

have you updated R3TRANS and TP before applying your support pack?