No process is showing in sapmmc

[Former Member]

Dear All,

I have newly installed mySAP Ecc5 on windows with oracle and updated the kernel 247 . After updation the disp+work process was showing yellow . I have followed the note for this problem .

The solution was I have incerease dialog work process from 2 to 6 .

I have increased it through rz10 and restarted the server .

Now when I am starting the sap through mmc . No process is showing there .

What is the prob ?

pl. advice.

[former_member603052 · Accepted solution]

Hi Sonal,

Can u be more clear in what kernel have u been updated.

(i.e did u upgrade both DB Dependent and DB Independent Files)

To Start Your Instance with previous Profile Version

Check the directory /usr/sap/<SID>/sys/profile/<SID>_DVEBMGS00_<HostName> exists (Eg:RP1_DVEBMGS00_HostName)

Also check <SID>_DVEBMGS00_<HostName>.1 exists in that folder.

If yes shutdown the SAP Instance and Backup <SID>_DVEBMGS00_<HostName> and <SID>_DVEBMGS00_<HostName>.1 to another safe location and change <SID>_DVEBMGS00_<HostName>.1 to <SID>_DVEBMGS00_<HostName> (in /usr/sap/<SID>/sys/profile folder)

Now up the Instance

Regards,

Kalyan

[Former Member]

You have Kernel Backup ...

try again after restore that....

Cheers

[Former Member]

We have the same issue few days ago. In our case the /usr/sap was in H:\ drive and there is also a Kernel in C:\ drive. We upgrade the Kernel in one place (i.e. H:\) and thus it was yellow. After doing the upgrade in both the places the problem resolved.

SK

[Former Member]

Subhadip is correct,

in windows environment you need to update kernel files both DEVBGMS/exe and also in SYS/exe so that you can find the worprocesses in the MMC or else if you updated only in one place you can find workprocesses at os level using DPMON.

Cheers.....

Chandra

[Former Member]

Hi,

Check the profile parameter rdisp/elem_per_queue

We had exactly the same symptom and the reason was that parameter rdisp/elem_per_queue was both in the DEFAULT and the instance profile and with 2 different values.

Once corrected, the MMC display was OK....

Regards,

Olivier

[Former Member]

Have you verified that the SAP services are started at the OS Level? The mmc will not show any processes if the services have not been started at the OS level.

[Former Member]

Hi Sonal,

What note you have followed provide note number.

If you have backup of profile, then trying restoring ( as you have mentioned that you faced problem just after changing the parameter).

Check the same.

Cheers

Deepanshu

[Former Member]

Hi,

I lost the note no. but as per the note it was just to increase dialog process . I don;t have backup of profiles .

Pl. advice .

[Former Member]

In which drive do you have the Kernel files?

[Former Member]

what is the message showing next to Disp+work

[Former Member]

Hi,

There is no process showing in process list .

[Former Member]

Agreed process list is not visible.../

But is yur system up & running

Can u manage to login to SAP

Is that Staus showing "Running but dialog queue info unavailible" next Disp+Work If "yes" pls do a search on that hopefullyu will get the information.

Also pls check this

[Former Member]

Let me know whether SAP is running when disp+work is in yellow?