Goods delivered but not reached to customer (in transit)

[Former Member]

Hi All,

I have a scenario that, we have done the delivery, Invoice, Excise Invoice and the goods have moved to customeru2019s place (in transit) but they have not reached to customer, and due to some reason goods have come back to the Factory. And the same goods will be sent after a week. What are all the processes I need to do at plant level?

My plant is Excisable.

Plz suggest me.

Thanx n Regards,

Ram

[Lakshmipathi · Accepted solution]

Dear Ram

Whether the goods reached the customer or not, if you are taking back the excisable goods, then you have to follow the return order process and for excise part, do J1IH. This is because you have already debited the customer and to give credit, you have to cancell all those documents.

When you despatch again, generate fresh delivery and billing documents.

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Dear Lakshmipathi,

Thank u for ur reply.

As suggested by u, I have done the processes i.e.

1.Return order created with respect to billing doc No

2.Retun delivery (PGR)

3.Return for credit (VF01)

4.Cancel Excise Invoice (J1IEH)

5.Updated RG23A Part-II.

In RG23A Part-II, the duties are credited.

Now I need to update RG23A Part-I or RG1? (after J1IH).

Plz guide me.

Thanx n Regards,

Ram

[Former Member · Accepted solution]

Hi All,

Can anybody plz provide some solution for the above query.

Regards,

Ram

[Lakshmipathi · Accepted solution]

Dear Ramu

On your comments

As suggested by u, I have done the processes i.e.
1.Return order created with respect to billing doc No
2.Retun delivery (PGR)
3.Return for credit (VF01)
"4.Cancel Excise Invoice (J1IEH)"
5.Updated RG23A Part-II.

fourth process mentioned above is wrong. You should not cancel the original excise invoice. Only you have to make necessary adjustments in J1IH.

For updation of excise related sales returns, run T.Code J1IH and do the following:-

Customer Credit

Choose the Additional excise input the original excise invoice reference, document year, company code, plant and excise group and execute. There input manually what value you need to give credit and save.

Cenvat Debit

Choose Other Adjustment and here also, maintain the datas whatever you input as above and save.

Once you do this exerecise in J1IH, the relative registers will get updated.

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Dear Lakshmipathi,

I thank you very much for ur valuable suggestions.

After the above processes how to update the Register?

Whethere do I need to update RG23A Part-I or RG1.

Plz clarify ASAP.

Thanks & Regards,

Ram

[Lakshmipathi · Accepted solution]

Dear Ramu

No need of separate updation. Once you do the above process in J1IH, automatically, the entries what you have entered will get updated in the respective registers.

thanks

G. Lakshmipathi