SRM issue

[Former Member]

Hi,

We are facing one issue on SRM site. Whenever user is uploading attachments with 2-byte character files they are getting below mentioned error.

SRM version 5.0

Java client 1.5

Error Log:

Java Plug-in 1.5.0_05

Using JRE version 1.5.0_05 Java HotSpot(TM) Client VM

User home directory = C:\Documents and Settings\LAMOURO1

-

---

c: clear console window

f: finalize objects on finalization queue

g: garbage collect

h: display this help message

l: dump classloader list

m: print memory usage

o: trigger logging

p: reload proxy configuration

q: hide console

r: reload policy configuration

s: dump system and deployment properties

t: dump thread list

v: dump thread stack

x: clear classloader cache

0-5: set trace level to <n>

-

---

javax.net.ssl.SSLHandshakeException: Error signing certificate verify

at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(Unknown Source)

at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Unknown Source)

at com.sun.net.ssl.internal.ssl.ClientHandshaker.serverHelloDone(Unknown Source)

at com.sun.net.ssl.internal.ssl.ClientHandshaker.processMessage(Unknown Source)

at com.sun.net.ssl.internal.ssl.Handshaker.processLoop(Unknown Source)

at com.sun.net.ssl.internal.ssl.Handshaker.process_record(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)

at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)

at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)

at sun.plugin.net.protocol.http.HttpUtils.followRedirects(Unknown Source)

at sun.plugin.cache.CachedJarLoader.isUpToDate(Unknown Source)

at sun.plugin.cache.CachedJarLoader.loadFromCache(Unknown Source)

at sun.plugin.cache.CachedJarLoader.load(Unknown Source)

at sun.plugin.cache.JarCache.get(Unknown Source)

at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)

at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)

at sun.misc.URLClassPath$JarLoader.getJarFile(Unknown Source)

at sun.misc.URLClassPath$JarLoader.<init>(Unknown Source)

at sun.misc.URLClassPath$3.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at sun.misc.URLClassPath.getLoader(Unknown Source)

at sun.misc.URLClassPath.getLoader(Unknown Source)

at sun.misc.URLClassPath.getResource(Unknown Source)

at java.net.URLClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at java.net.URLClassLoader.findClass(Unknown Source)

at sun.applet.AppletClassLoader.findClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.applet.AppletClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.applet.AppletClassLoader.loadCode(Unknown Source)

at sun.applet.AppletPanel.createApplet(Unknown Source)

at sun.plugin.AppletViewer.createApplet(Unknown Source)

at sun.applet.AppletPanel.runLoader(Unknown Source)

at sun.applet.AppletPanel.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.security.SignatureException: Keyset does not exist

at com.sun.deploy.security.MSCryptoNONEwithRSASignature.nativeSignHash(Native Method)

at com.sun.deploy.security.MSCryptoNONEwithRSASignature.engineSign(Unknown Source)

at java.security.Signature$Delegate.engineSign(Unknown Source)

at java.security.Signature.sign(Unknown Source)

at com.sun.net.ssl.internal.ssl.RSASignature.engineSign(Unknown Source)

at java.security.Signature$Delegate.engineSign(Unknown Source)

at java.security.Signature.sign(Unknown Source)

at com.sun.net.ssl.internal.ssl.HandshakeMessage$CertificateVerify.<init>(Unknown Source)

... 38 more

load: class com.sap.plm.cfx.cfxfiles.DownloadApplet.class not found.

java.lang.ClassNotFoundException: com.sap.plm.cfx.cfxfiles.DownloadApplet.class

at sun.applet.AppletClassLoader.findClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.applet.AppletClassLoader.loadClass(Unknown Source)

at java.lang.ClassLoader.loadClass(Unknown Source)

at sun.applet.AppletClassLoader.loadCode(Unknown Source)

at sun.applet.AppletPanel.createApplet(Unknown Source)

at sun.plugin.AppletViewer.createApplet(Unknown Source)

at sun.applet.AppletPanel.runLoader(Unknown Source)

at sun.applet.AppletPanel.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.io.IOException: open HTTP connection failed.

at sun.applet.AppletClassLoader.getBytes(Unknown Source)

at sun.applet.AppletClassLoader.access$100(Unknown Source)

at sun.applet.AppletClassLoader$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

... 10 more

Could anyone suggest on this.

[dean_hinson2]

Yogesh,

We had numerous issues and decided until the JAVA Plug-in was more stable when use the CAB instead. So you can deactivate the Java Plug-in for attachments via SPRO...

Supplier Relationship Management--> SRM Server --> Cross-Application Basic Settings

--> Define Settings for Attachments

I hope this helps.

Regards, Dean.

[Former Member]

Hi Yogesh,

Which Java version are you using on your machines?

We also had problems where users were not able to do the attachments in Shopping carts.

I think upgrading Java Version on your machines will help

Regards,

Ruchika

[former_member183819]

Hi

What is the file type of attachment?

SInce you have JRE installed, you should not face any problem in attachment.

are you saving the file with any special characters?

are you always facing this problem for attachment? or only some cases?

regards

Muthu