The maintenance certificate is visible for a system in the SAP Supportporta

[Former Member]

Hi Guys,

We are using automatic distribution of maintenance certificates by SAP Solution Manager.

We are ok with prerequisites ( back. jobs , system data , SDCCN jobs etc.) but maintenance certificate is not being applied to the satellite systems.

report RAGS_MK_DISPLAY_FILE does not list down systems and neighter I can see maintenance cert. in SAP support portal.

Can somebody provide hint.

Best Regards,

Tushar

[former_member209604]

>

> We are using automatic distribution of maintenance certificates by SAP Solution Manager.
> 
> We are ok with prerequisites ( back. jobs , system data , SDCCN jobs etc.) but maintenance certificate is not being applied to the satellite systems.
> 
> report RAGS_MK_DISPLAY_FILE does not list down systems and neighter I can see maintenance cert. in SAP support portal.

Hi Tushar,

Have you already checked this SAP Note with hints for trouble shooting?

[SAP Note 1280664 - Distribution of maintenance certificates: Troubleshooting|https://service.sap.com/sap/support/notes/1280664]

General information: http://www.service.sap.com/maintenancecertificate

Report RAGS_MK_DISPLAY_FILE and SAP Support Portal does not show any entries

==> That means, SolMan has not requested successfully Maintenance Certificates.

Hints for trouble shooting:

- check log of job REFRESH_ADMIN_DATA_FROM_SUPPORT

- check whether these SAP Note have been already applied. Both SAP Notes are linked in troubleshooting note.

1293657 - Error in distribution of Maintenance Certificates via SDCCN

1251060 - Error in requirement process of maintenance certificate

Good luck and best regards,

Ruediger