01-29-2009 10:14 PM
Hi all,
I have a question about the data registered using the service cockpit functions.
First we enter the data on transaction JKSDUNSOLD01, and accept it, so the notification status change to yellow. After we accept it, then we go to transaction JKSDUNSOLD02 and release it to create a SD document.
We have found some cases where the user enter something wrong, like the return quantity, or the reference document associated, and release it to SD, so the document is wrong. At this point we haven't found any way to correct the information from Cockpit, we have to delete the document on SD and then enter the information on SD, because Cockpit don't let us enter the new data.
The problem with this is that we can't update the return quantity to MPS for future quantity planning.
Does anyone know of any transaction in which we can correct this kind of situations?
Thanks in advance,
Daniel Reyes
04-24-2009 10:45 PM
I didn't know transaction JKSDUNSOLDCANCEL, which does exactly what we need.