Customer Care Service

[Former Member]

Dear freinds,

My Client is interested in implementing CCS as solution for our domestic customers. Can any one help me with CCS best practices.

Regards

Amar Reddy

[oliviawalsh]

Hello,

Detailed information on all SAP Best Practices scenarios can be found in the SAP Help Portal.

Here is the direct link to CSS:

http://help.sap.com/saphelp_utilities472/helpdata/en/38/1a6c35a018d041e10000009b38f839/frameset.htm

I hope this is of some help.

Regards

Olivia