Chinese/Japanese characters not appearing on smartforms PDF output

[Former Member]

Hi,

The print preview of the Smartforms output layout is correctly displaying the characters of native/local languages like Chinese, Japanses etc.....but when i try to print this output, it is printing the junk characters.

Whereas the same printer is able to print the Chinese, Japanese characters when printed from MS Word.

So this issue is occurring only when printing from SAP.

In spool i could see the Chinese/Japanese characters appearing correctly, whereas when i try to convert it to PDF using program RSTXPDFT4, the PDF is again showing junk characters replacing the chinese characters.

Thanks!

[Former Member]

Hi,

For the PDF part can you check this note. Check if these are valid for your system

Note 692112 - PDF conversion: output of CJK languages in Unicode

Note 903157 - PDF converter: Problem with HELVE/TIMES text in Chinese

Regards

[former_member196280]

This could be of different reeasons...

1) Make sure your printer is uni-code enabled.

2) Make sure, your unicode enabled printer is configured in SAP.

3) make sure, your printer device is supported by SAP. (You can find list of SAP recommended printers in www.service.sap.com)

4) Check whether the correct device type is used for printing chinese and japanese characters.

5) Check code pages.

6) Make sure you use Cyrillic font family, for printing chinese and Japanese characters.

Regards,

SaiRam