Question on invoice cancellation

[Former Member]

Dear Gurus,

Could you please tell me the possible reasons as why an item is not copied from an invoice into invoice cancelllation?

Many Thanks

Kumar

[Lakshmipathi · Accepted solution]

Dear Kumar

If you are confident that copy control settings are in line with standard, then you need to check the item categories in VOV7

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Dear Lakshmipathy,

The Item category of all the items is the same " TAS".

Any other place do I need to check?

Thank You

Kumar

[former_member217082 · Accepted solution]

Hi kumar

If the item category is TAS then go to VOV7 and check the billing relevance , it should be F.

Check the schedule line data also , what schedule line is coming ? Schedule line should be CS

Regards

Srinath

[Former Member]

Hi,

Did you check the copy control settings in header from f2 to s1 there is Copy item number check mark

Regards,

Murthy

[Former Member]

Thank You Murthy,

The setting Copy Item number is set to True but still only one item is not being copied.

I compare the item not being copied with other items and they are identical in the settings?

Worried..!!

Regards

Kumar