on 01-27-2009 1:15 PM
Hello Friends,
I am running a scenario for credit memo for service industry, i have created service material & have generated a test cycle starting from inquiry, quotation, sales order & billing.
I have already generated a credit memo request ZCR using VA01.
Now when i am using T-code VF01 & billing type ZG2 to create credit memo (entered the CMR number under sales & distribution document number) in this processing i am getting "Incorrect"error, when i have clicked on that i am gettting following error:
"document does not contain any items with open quantities."
Please tell me if i have missed any step or may be the right procedure to follow.
Thanking you in anticipation.
Sadanand.
Hi
Have you removed the default Billing Block in the Credit memo request. Though the error is because of this, please check after removing the block.
Thanks,
Ravi
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Dear All,
Yesterday one of our user have the same problem.
I told him to check the Sales Order (SO) relation with the Out bond Delivery Order (ODO).
I suggested to use the tcode VA02 to change the Sales Order in the column Delivery Block Status. The default always NOT, these condition must change to OK with a tick. Click SAVE on menu bar.
Finally he can create a new Billing as usual with the tcode VF01.....so, tada.....there was no error message anymore.....!
By the way create a new Billing always refer to the specific ODO number that created before (Out bond Delivery Order) based on specific SO number (Sales Order).
That's it
Warm Regard
Pak Set
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Hi,
please check the CMR for billing date. And change the billing date in VF01. or Check for any billing block in CMR for billing & release it.
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Dear Sadanand,
Could you please post the Complete System Error-log for Error: document does not contain any items with open quantities?
To do so,
VF01 --> Key-in SD Doc No. and Execute --> Edit (Menu-bar) --> Log
Meanwhile, You may check following:
1. Item Category Assignment: Check your Copy-Control Settings, whether you have added the item category, in item in copying control?
If not, then add the same. (ref. Transaction: VTFF - Bill-to-Bill Copy Control)
2. Price error in sales document: In Sales Document, it might possible that for one/ any of the item(s), didnt have the Price list or Condition Record.
Once you update the Condition Master for the item you can create the Billing document.
These are few areas, that could be checked, But exact solution could be provided, when detailed System Error-Log would be available, for understanding.
Best Regards,
Amit
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