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Order being Blocked even if payment being made via financial document

A customer has credit limit 0 and recievables in 3.5 million.

The customer always makes order via LC and all his sales orders are processed with a financial document being attached.

An order is made and financial document which is being attached with 30 day credit payment term but the order is being blocked once i save it and a warning message comes up saying that static credit limit has exceded 3.5 Million.

the order gets blocked even though payment has been made via FD (LC).

Kindly help,

Regards

Former Member
Former Member replied

Hello,

There is also a possibility that sales order value exceeds the maximum document value.

Check the maximum document value permitted for the customer.

Transaction - OVA8 - View for maintenance of Automatic Credit Control.

Regards

Gowri Shankar

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