SAP SolMan ChaRM Actions

[Former Member]

Dear Experts,

I've just finished configuring Z transaction types for ChaRM.

During my test for each different type, all worked fine.

Now, after finished everything, I got errors on my Z Change Request when a simple action is performed.

The actions only change User Status, no actions or conditions are attached to any status of the Z Change Req.

The error I always get is 'An action was terminated due to an exceptional situation.' and the more detailed I find is 'CX_SOCM_PRECONDITION_VIOLATED'.

The application log (SLG1) doesn't provide me much more info.

Does anyone has an idea how to fix this?

Any help is appreciated...

Best regards,

Roel

[Former Member · Accepted solution]

Hi,

Please check the below notes :

Note 914659 - Runtime error during the approval step

Note 1058250 - Authorization checks for status change

Note 928996 - Runtime error UNCAUGHT_EXCEPTION in CRM_SOCM_SERVICE_REPORT

Note 935331 - Actions incorrectly checked regarding phase of cycle

Regards

Sreedhar Reddy

[wlacaze]

Hi,

remember to cleanup the PPF actions

Txcode: SPPFCADM --> Select the Clean Up Inconsistencies options and pres Clean Up..

This help me more than once. Is useful when you have issues with the PPF actions 🙂

BR

@WenSolman

[Former Member]

Solved it myself.

In the 'Conditions per status' I had always entered an entry for each status with sequence 0, without a condition. SolMan was complaining concerning this.

Once I deleted these entries, all went fine.

Best regards,

Roel

[Former Member]

can you please let me know  from which table you deleted the enteries.If you send the approach that would be great.