GUI not getting connected via VPN connection.

[Former Member]

Hello everyone,

I'm using SAP GUI 7.10. In my office this GUI works fine, but when I try to connect it from my home desktop it hangs.

Server OS: HP UNIX

SAP 4.7 Enterprise

Oracle

I can telnet and ping all my sap servers. I cant move ahead of the log in screen of sap. When I enter the user id and password the GUI hangs. The splash screen seems to runs forever.

All GUI's on laptops via VPN connection works fine.

OS: XP with SP3

No firewall.

Please suggest.

Thank you in advance,

Pranay

[Former Member · Accepted solution]

Dear Pranay

please check the "LSC" flag ( LOW SPEED CONNECTION ) in your

Saplogon.

You can set this flag and test the connection again...

Also you can create a saplogon trace to analyse this behaviour:

1. delete all *.trc file in your sapworkdir

2. in the Saplogon press ALT+SPACE and click on OPTIONS

3. click the checkbox " Activate SAP GUI Trace Level " with Levlel 3

4. logon to the involved system

Look into the new saved trace files in your sapworkdir. Are there any ERROR

entries in the files?

Best Regards, Sven

[Former Member]

Hello, are you able telnet the 3200 port if you use Appl server, or 3600 for message server on your SAP servers from your home PC?

P.S. on systems in SM21 are you see any errors? Regards.