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Request Access page is loading in CUP with user Login

Hi Experts,

I am facing a weird issue in CUP. I clicked on the request access page and logged in with a test account. This user account does not have any access to AE actions/roles and through this account I am placing a request ( new account creation at the backen)


When I click on the New Account link, I see the task progress symbol but it remains like that forever and the request page never shows up. The behaviour is the same for all request types.

We were working on GRC AC 5.3 SP0 and this functionality was working fine. But after we upgraded to SP05, I am facing this issue. Is this a side effect of SP05?

Appreciate your suggestions ASAP ...

Former Member
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