What is the PROPER WAY of shutting down R/3 4.7 on Windows 2003

[Former Member]

Hi All

I am very new to handling 4.7 and have to perform some maintenance on SAP 4.7 (Oracle DB) on Windows 2003 server. I am not confident on the proper way of shutting down of the SAP instance. I did some R&D on test servers, but i seem to crash SAPOSCOL service each time..

Please Help..

rgds / Kamal

[Former Member · Accepted solution]

Thanks Ashok

Well thats the base procedure of shutting down SAP R/3..

Check is core updates or batch processes are not running on the R/3 system, update users, kill all sessions.

Then using Sap MMC shutdown all the instances

Flush Oracle, then shudown the SID

But all these procedures do not automatically shudown SAP services, the above step only kills the Disp+Work threads and not the SAP core services like SAPOSCOL..

I have learnt that although SAPOSCOL is not that critical a service for the smooth operation of R/3, but it throws proper errors in the error logs if not shudown properly. The only way i see is to right-click the service and select >> All Tasks > Stop. But this seems to stop SAPOSCOL somewhere in between working something that crashes it instantly. I have not stumbled upon any other explaination for this behaviour..

rgds / Kamal

[Former Member · Accepted solution]

hi,

if u stop from MMC it will be stopped after stopping in MMC come to services

if u want to stop SAP

select SAP SERVICES and stop them manually

SAPINSTANCE,SAPOSCOL

if u want to stop datanase

stop the oracle sevices.

oracle agent, aoracle tns listener services.

Regards

Zia

[Former Member · Accepted solution]

Hi Kamal,

Once you stop application via mmc you can stop the saposcol using the below command.

saposcol -k: Stop OS Collector

Cheers

Deepanshu

[Former Member]

Thanks Deep

My issue is now resolved..

rgds / Kamal

[Former Member]

Hi Kamal,

Below will be the procedure under window 2003 and oracle.

Check that there is no update running in the system using t-code sm13

Check that there is no background job at active status or currently running. t-code sm37

Send message to users in t-code SM02 about the shutdown.

Then Stop SAP using sapmmc

Then Stop oracle manually at oracle level.

Services will be stoped automatically.If you have issues with SAPOSCOL then stop this servise before shuting down windows 2003.

Hope this helps.

Regards

Ashok