Business Connector hangs

[Former Member]

Dear all,

we have a problem with our business connector. It hangs from time to time so that we have to restart the service. Please have a look at the error logs. Are there other logs which could be helpful?

error.log

2009-01-23 00:00:38 GMT+01:00 ---( Start )---
2009-01-23 08:35:50 GMT+01:00 java.lang.NullPointerException
	at com.wm.util.coder.IDataCoderHash.get(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder._encode(IDataBinCoder.java(Compiled Code))
	at com.wm.util.coder.IDataBinCoder.encode(IDataBinCoder.java:193)
	at com.wm.data.IDataUtil.deepClone(IDataUtil.java:373)
	at com.wm.app.b2b.server.ServiceManager.handleError(ServiceManager.java:1155)
	at com.wm.app.b2b.server.ServiceManager.processError(ServiceManager.java:985)
	at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:740)
	at com.wm.app.b2b.server.ServiceManager.invoke(ServiceManager.java:503)
	at com.wm.app.b2b.server.HTTPInvokeHandler.process(HTTPInvokeHandler.java:168)
	at com.wm.app.b2b.server.HTTPDispatch.run(HTTPDispatch.java:446)
	at com.wm.util.pool.PooledThread.run(PooledThread.java:109)
	at java.lang.Thread.run(Thread.java:498)

2009-01-23 09:15:13 GMT+01:00 ---( Start )---
2009-01-23 13:42:01 GMT+01:00 ---( Start )---

error.log from yesterday

2009-01-22 00:00:00 GMT+01:00 ---( Start )---
2009-01-22 16:54:10 GMT+01:00 ---( Start )---

Our BC v4.6 is running on a Win2000 Server.

Thanks in advance

Edited by: Kilian on Jan 23, 2009 3:12 PM

[Former Member]

That looks very strange. Do you have the lastest service pack and core fix applied for 4.6 ? If not, I suggest to do that. If yes, normally you would open an OSS-Call. The problem is, BC 4.6 is not supported anymore then I would suggest you update to 4.8 or 4.7

It looks like a BC bug, because it is a null pointer exception inside a BC system method.

CSY