Regading service contract

[Former Member]

HI

Gurus

Our client is having a crane he do the pulling work

I have create a contract for service and billing

can anybody pls explain the process and steps involved in the process including end user part

Thanks in advance

Rajesh

[Former Member]

Thanks for the Inputs

Rajesh

[Former Member]

check the document information not sufficient

i have created a contract in VA41

after that what is the step user will refer this contract number and create a service order in VA01 or in some other t code

or will go for direct billing

pls tell the comple cycle of service contract

Thanks in advance

Rajesh

[Former Member]

We are giving service

client owns 25 cranes

on request of customer he will send the cranes to customer palce to do some work and he will charge

based on no of days used

he is supposed to have a contract with customer like AMC for one year or two year

to decide on prices of day charges eg Rs., 6000 per day which is for two years

if customer uses for 10 days client will invoice customer customer for 10 * 6000 = 60,000

which will be paid by the customer to client

contract to fix the price of day usage so that after one or two month he should not increase the prices and also whatever time customer contacts service should be provided within 2 hours

How to proceed with this in service contract

Thanks and regards

Rajesh

[former_member274400]

Hi,

Please refer service contract management (H29 building block) for your requirement. Here is the link

http://help.sap.com/bp_bblibrary/600/BBlibrary_start.htm

[Former Member]

Hi,

Please clarify whether

a) your giving service

b)

[Former Member]

Hi,

Please clarify whether

a) your giving service to customer

or

b) taking service from vendor

Regards

Rah