Unable to access Alert Configuration and Alert Inbox in RWB

[Former Member]

Hi Folks,

I am creating a scenario in PI 7.1 in which I need to trigger alert whenever any message fails on receiver adapter.

I have created an alert category in ALRTCATDEF transaction and I am able to trigger the alert by executing the report RSALERTTEST but when I am trying to access Alert Configuration and Alert Inbox in Runtime Workbench, it's not allowing me to enter into it.

The user ID which I am using has all the authorization (SAP_ALL) but still it's not allowing. It's giving me error HTTP 401 - Unauthorized.

Any help will be highly appreciated.

Regads,

Varun

[ParvathyS_SAP · Accepted solution]

Hope this thread helps

Regards,

Parvathy S

[Former Member · Accepted solution]

Hi Parvathy,

It doesn't seems to be an authorization problem because the user ID which I am using for accessing Alert Configuration has all the accesses (SAP_ALL).

So, this should not be an authorization problem.

Regards,

Varun

[Former Member]

Kindly Refer

http://help.sap.com/saphelp_nw04s/helpdata/en/8f/967266ebc511d18d9b0000e816c2ff/frameset.htm

[Former Member]

Where is your Alert Server running?

Regards,

[varun_k]

Hi Varun,

Check this link abt the Info on error code 401.

http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html

May I know the current status of the Issue.

Regards,

Varun

Edited by: Varun on Jan 23, 2009 5:21 PM

[Former Member]

Hi Varun,

Right now I am working on the solutions provided by Sachin and Sunil but that need some more authorizations to my User ID so I have asked BASIS for the same.

That will take some time; probably I will be able to give the update on Tuesday.

Thanks a lot.

Regards,

Varun

[Former Member]

Hi varun

a) on your XI box go to TCODE - SE38 and run program - RSXMB_ACTIVATE_ICF_SERVICES

b) check SAP note: 750287 (XI 3.0 Runtime Workbench: Alert configuration does not start) and change values in your ExchangeProfile

c) check if you can accept cookies

your problem is staeted in notes 750287

alerts trouble shooting

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

follow notes

750287 - XI 3.0 Runtime Workbench: Alert configuration does not start

813703 XI RWB alert configuration is incompletely displayed

thanks

sandeep

Edited by: sandeep sharma on Jan 23, 2009 10:57 AM

[Former Member]

Hi Sandeep,

I have already done all these things...but unfortunately nothing worked.

I have already referred the SAP notes which you have specified but still it didn't work. Sorry!!!

Regards,

Varun

[Former Member]

Hi Varun,

For Alert Monitoring .

In Exchnage Profile. (under RWB---central monitoring)

We have to maintain the host name: maintain FQDN.

Maintan the ABAP port.

After miantaining this restart is needed to reflect your change.

Note: Also check the internet explorer for any type of restriction for opening this URL.

Regards

Sunil.

[Former Member]

I thnk the issue is of FQDN.

Maintain the FQDN in exchange profile of RWB.

Regards

Sunil.

[Former Member]

Hi Sachin,

The service is activated and running.

Parvathy, I have already gone through SAP note 750287 but unfortunately it didn't work

Dharamveer/Sunil, I am working on your suggestions and will let you know once it is done.

Many Thanks.

Regards,

Varun

[Former Member]

Hi Sunil,

Can you please let me know the steps that I need to follow for maintaining FQDN in exchange profile of RWB.

Dharamveer, I have tried the solution given in your link. I maintained the FQHN in icm/host_name_full but unfortunately it didn't work.

Still I am not able to open Alert Configuration in Runtime Workbench.

Regards,

Varun

[former_member184619]

Hi varun,

The issue of FQDN is there in PI 7.1,

Check this blog:

/people/rohit.mehta3/blog/2008/05/13/pi71-issue

Sachin

[dharamveer_gaur2]

Hi

Check with this similar issue

[ParvathyS_SAP]

Specific ICF nodes have to be activated in Transaction SICF for BSP extension --> alertinbox

Please try doing it

~ Also see SAP notes 750287

and also see /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

[former_member184619]

Hi Varun,

Please check this by executing tcode SICF

sap->bc->bsp->sap->alertinbox right click on it and test service. It should be active and working.

Sachin