Issue on Return Delivery

[Former Member]

All,

I did confirmation for PO with quantity 20, later i did return delivery for 10 items. now again i will to return all the items to vendor. when i am performing return delivery 2nd time, the system is showing 20 quantity instead of showing 10.

did any one come accross this kind of situation.

Thanks

Ravi

[former_member526144]

Hi Ravi,

Where u did the your first reqturn delivery?either in ECC or SRM...........if you are doing on different systems, then please check wehter changes have been updated or not..

Thnaks

Ravi

[Former Member]

I am doing return delivery on same system(SRM system),

[former_member526144]

Hi Ravi,

Please check whether IDOC has been generated for your first return delivery and the same have to update then only system will show you remaining 10 quantity.

Please check.

Thnaks

Ravi

[Former Member]

Hi. You have checked that no-one has done a new GR in ECC?

If an IDOC has not processed the document in SRM should be locked still, not allowing you to do another return.

Go the confirmation transaction and display / process and find the first return. What status is it? If it is in error then there should be a lock, raise a customer message with SAP.

Regards,

Dave.