questions about returns (from sales orders)

[cathy_liang]

Hi experts,

I got the questions below about return goods. They're all related to physical goods movements. Pls help to solve. Thx.

1. Which movement type is to directly receive return goods against "blocked" status? If yes, what should be done next in FI?

Background:

Commercial invoice has been issued while credit memo is not required. Thus, need to reflect receiving return goods in the stock & adjust accounting doc accordingly.

2. How to receive return goods with credit?

Background:

Commercial invoice has not been issued while return goods is physically received. Thus, just need to reflect receiving return goods in the stock.

PS. Moving average price is used.

[Lakshmipathi]

Dear Cathy

1. Try with movement type 657

2. Without generating credit note on customer, you cannot reverse the contra entry in FI where there is already a customer debit value flowing. Once you generate credit note, it will reflect in FI document in such a way that for one debit entry, there will be corresponding credit entry

thanks

G. Lakshmipathi

[cathy_liang]

Dear Lakshmipathi,

Q1. Fail to find 657 in MB1C, etc. Any chances to post return goods directly against "blocked" status by using goods movement Tcode? As credit note is not preferred by customer, how to directly adjust customers' account in FI?

Q2. As invoice has not been issued, sales order can be revised. But, how to reflect the stock because the return goods is physically received? Sshould MR22, etc. be used accordingly?

More info: Those two questions are based on two different requirements (see "background" in my first thread). And they're raised from MTO & MTS scenarios.