How to use transaction SWIA?

[Former Member]

Hello, i have a shopping cart with approver app1 and app2. i wish to replace app2 by app3 .how can i use SWIA to do this?

[Former Member]

you can forward the workitem to app3, go to SWIA->give the dialog workitem ID and click on the button Adminstrative forward (Shift + f12) and give the user name.

[Former Member]

Hi

First find out the work Item from transcation SWI1 entering Type = US and ID= User

Select To Be processed by option and find out the work item

Then, go to SWIA and enter the work item and execute the transcation and you can forward that particular work item to any other user using forward work item button

It will prompt a field to enter the new user id to whom the work item is to be Routed

thanks

[Former Member]

hello, are you sure it is transaction SWI1? i am not finding the fields to insert type and user.

[Former Member]

HI

It is transcation SWi5 where you need to enter the US and the Userid

thanks

[imthiaz_ahmed]

Forward the WI to the desired approver.

Regards, IA