Error sending Email

thriugh scot when we are trying to send mail at the bottom of the screen its giving message

'Queue for incoming message is active' and all the mails get stuck in transit mode.

What could be problem and how to resolve this?

Thanks in advance.

SAP Managed Tags:
NW AS Java Administrator (NWA)

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Hi Vithal,

Kindly check the mail sending access is provided for your servers on realy servers.

Regards,

Rahul.

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Hi All,

I am getting same error in while sending messages fron SBWP :Message cannot be transferred to node SMTP due to connection error (final)

SCOT is configured.

SAPCONNECT is active in SICF

Our SAP version SAP R3 4.7 x200

Thanks & regards,

Saket

Error Log:

Definately cannot transfer message to node SMTP due to connection error

Message no. XS816

Diagnosis

Due to a technical fault, the system could not set up a connection to

the RFC destination Check port and mail server for SMTP nodes.

Therefore, the message could not be transferred to node SMTP.

System Response

The system was unable to transfer the message.

Additional information of the node used (in the system language of the

node):

Procedure

Check the connection from R/3 to node SMTP. Perhaps the node is not

assigned to the correct RFC destination. If so, correct this in

Customizing.

Otherwise use RFC destination management to check the RFC connection to

destination Check port and mail server for SMTP nodes.

If R/3 is in productive operation, it is advisable to reroute

provisionally to another node.

You should therefore notify your system administrator.

Check that SAPCONNECT job is running fequently... Also go to SOST and check the stats of the outgoing messages. If theres any errors please post them here.

regards

Juan

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Thanks for your reply Juan.

Sendmail job is running. I am getting following error in SOST:

*Check the connection from SAP system to node SMTP. Perhaps the node is*

*not assigned to the correct RFC destination. If so, correct this in*

*Customizing.*

*Otherwise use RFC destination management to check the RFC connection to*

*destination Check port and mail server for SMTP nodes.*

*If R/3 is in productive operation, it is advisable to reroute*

*provisionally to another node.*

*You should therefore notify your system administrator.*

Thanks again

Whats you SAP version?...

Regards

Juan

Netweaver 2004s.

Hi Vitthal

With the above text in error message, you must be getting error number viz XS816 at the top. Please provide the same.

Also in SICF check if node SAPconnect is active.

Regards

Rahul

Yes I am getting same error number

Message cannot be transferred to node SMTP due to connection error (final)

Message no. XS816

Diagnosis

Due to a technical fault, the system could not set up a connection to

the RFC destination Check port and mail server for SMTP nodes.

Therefore, the message could not be transferred to node SMTP.

System Response

The system was unable to transfer the message.

Additional information of the node used (in the system language of the

node):

SAPCONNECT is active in SICF.

Could it be a problem with mail server? (Mail port may not be open)

Check that port is open for SMTP and your system IP Address is included on the SMTP Relay agent on the Exchange side.

Regards

Juan

First, remove any messages in wait state, from SOST.

Second, check with you SMTP server, whether it allows you to connect.

Also, confirm if this message is intermittent, or you are getting it for all the mails.

Regards

Rahul

First, remove any messages in wait state, from SOST

Why??????..... no meed to remove the messages... they will be sent when the problem is fixed!.

Regards

Juan

I am not able to connect to mail server at port 25 through telnet when I tried from command prompt of the server.

You need the port open... check your firewall, antivirus to see if they are blocking the port... also check with your network people.

Regards

Juan

Yes. I have already informed them.

I will update once done. Thanks for your reply.

Vitthal,

816 errors occured due to no communcation to your email server. We had the same issue with our Rightfax server where the RFC in SAP had a intermittent problem of connecting through the rightfax listener. We upgraded the IGS and that also didnt help, so we had to upgrade the Rightfax server.

I would suggest to put a trace on the RFC going to your email server and see if you get error in it.

Ravi

Can you please let me know how to put a trace on that RFC and debug?

Thanks very much in advance

This issue should go away once you get the SMTP port setup and relay access given.

Dear SDN member,

I am getting same error in while sending messages fron SBWP :Message cannot be transferred to node SMTP due to connection error (final)

1. SAP&CONNECTALL is scheduled/released every 10 min

2. SCOT is configured.

3. SAPCONNECT is active in SICF

4. Our SAP version ECC 6.0

Thanks very much in advance

sushma

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