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Label Printer keeps printing

Former Member
0 Kudos

Hello everyone,

We have an issue where our zebra label printer keeps printing the same label over and over after we change the ink or labels. The only way we have found to resolve this issue is to delete the spool files and start over which stinks if its in the middle of a spool file when it runs out of labels. I was hoping that someone out there has a better solution or has heard of any possible solutions.

Thanks,

- Tamara

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Answers (1)

Answers (1)

Former Member
0 Kudos

We found a solution to this problem. We updated the printer driver on the windows side to use a generic text only printer driver. The driver in SAP was correct and the driver on the windows side was a Zebra driver and was trying to do further translation. So once we changed the print driver on the windows side it resolved the issue.